7q

Mat Thompson · December 12th, 2014, 04:18 AM

Hi guys
I'm in a pickle and need a point in the right direction.

I have a handful of files from my latest BBC shoot that have corruption when played on a computer. They play fine on the 7q but when transfered they have a corruption where the clip flashes green.

Has anyone seen this before? - Do I have any chance of salvaging these clips ?

Here is a link to one of the clips - http://we.tl/WvElTBQMVq

----------

This is one area the 7q as up to this date not failed in. It is also the one area I can not except failure in on professional shoots. If this were on some of my key shots on this day I would now have major problems!

John Mastrogiacomo · December 12th, 2014, 01:36 PM

Mat,

Since the clips play fine on the 7Q it may be something went wrong with your transfer.
I would try to re-transfer with a different cable and SSD card reader.

Mat Thompson · December 12th, 2014, 03:18 PM

Thanks John
I have tried recovering 6-7 times and retransfering.

Nothing wrong with the cable.

Convergent are taking the drive back for recovery. Great support is the thing that keeps me going with this device - but file corruptions are just not something I can deal with!

John Mastrogiacomo · December 12th, 2014, 03:33 PM

Mat,
I'm glad to hear CD will recover the files for you.

Please let us know what the problem was if you ever find out.

December 12th, 2014, 04:18 AM	#1
Mat Thompson Trustee Join Date: Sep 2006 Location: Kent UK Posts: 1,397	7q - File corruption issue? Hi guys I'm in a pickle and need a point in the right direction. I have a handful of files from my latest BBC shoot that have corruption when played on a computer. They play fine on the 7q but when transfered they have a corruption where the clip flashes green. Has anyone seen this before? - Do I have any chance of salvaging these clips ? Here is a link to one of the clips - http://we.tl/WvElTBQMVq ---------- This is one area the 7q as up to this date not failed in. It is also the one area I can not except failure in on professional shoots. If this were on some of my key shots on this day I would now have major problems! __________________ Mat Thompson www.matthompsontv.co.uk

December 12th, 2014, 01:36 PM	#2
John Mastrogiacomo Regular Crew Join Date: Mar 2010 Location: Las Vegas, NV Posts: 85	Re: 7q - File corruption issue? Mat, Since the clips play fine on the 7Q it may be something went wrong with your transfer. I would try to re-transfer with a different cable and SSD card reader.

December 12th, 2014, 03:18 PM	#3
Mat Thompson Trustee Join Date: Sep 2006 Location: Kent UK Posts: 1,397	Re: 7q - File corruption issue? Thanks John I have tried recovering 6-7 times and retransfering. Nothing wrong with the cable. Convergent are taking the drive back for recovery. Great support is the thing that keeps me going with this device - but file corruptions are just not something I can deal with! __________________ Mat Thompson www.matthompsontv.co.uk

December 12th, 2014, 03:33 PM	#4
John Mastrogiacomo Regular Crew Join Date: Mar 2010 Location: Las Vegas, NV Posts: 85	Re: 7q - File corruption issue? Mat, I'm glad to hear CD will recover the files for you. Please let us know what the problem was if you ever find out.