FCP Capture from GL2 on G5 at DVinfo.net
DV Info Net

Go Back   DV Info Net > Apple / Mac Post Production Solutions > Final Cut Suite

Final Cut Suite
Discussing the editing of all formats with FCS, FCP, FCE

Reply
 
Thread Tools Search this Thread
Old January 6th, 2004, 09:32 AM   #1
New Boot
 
Join Date: Jul 2003
Location: Colorado Springs, CO
Posts: 16
FCP Capture from GL2 on G5

I am having a strange problem when I connect my Canon GL2 (via firewire) to my Dual G5, when my external FW800 hard drive is also connected. For some reason, the G5 is unable to recognize the external hard drive, once the GL2 is connected. When I first have the hard drive connected (via FW800 cable), everything is fine. I can see all of my files on the drive, etc. But when I connect my GL2 and power it on, and then try to view files in the Finder, I just get the beachball. This continues, until I power off the GL2, and then immediately, the files (on the external hard drive) in the Finder appear. When I do the exact same scenario using my Canon ZR30, I have no problem whatsoever. The only way I am able to pull video off of my GL2 is by connecting the GL2 directly to my G5, and not connecting the FW800 external hard drive. Has anyone else experienced anything like this? Below are my specs:

Wiebetech FW800 Hard drive
(the manual says it is Laureate Super 800)
Firmware version V360 (** I have applied the latest firmware)
Dual G5
OSX 10.3.2 (Build 7D24)
FCP 4.1.1
1.5 GB RAM

Any help will be greatly appreciated!

Thanks,

Jim Pruett
Jim Pruett is offline   Reply With Quote
Old January 6th, 2004, 11:34 AM   #2
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
Jim,
I do not have a FW800 Mac so I don't know the solution. Here are just a couple of ideas that might help you at least isolate the issue among vendors.

1. Do you have any other FW400 device, such as a hard disk, that you could test in combination with that FW800 drive? That is, plug the FW400 device in in lieu of the GL2 to see if you have the same problem?

2. What happens when you change the sequence of connection? That is, connect the GL2 and then connect the FW800 drive? Do you still get eternal beach ball?

I did a quick search of Apple's knowledge base but found nothing particularly relevant to this problem. It might be worth a visit to their discussion boards to see if anything shows up there.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old January 6th, 2004, 03:58 PM   #3
New Boot
 
Join Date: Jul 2003
Location: Colorado Springs, CO
Posts: 16
I have used my Maxtor FW (400) hard drive daisy-chained to the FW800 without any problems. I have not experimented with order of connection or powerup, but I will (I am not at that computer until evening). Thank you for your input. This seems VERY strange to me, especially since I have no problems at all using the exact same setup and only switching to my Canon ZR30.

Still Very Confused,

Jim
Jim Pruett is offline   Reply With Quote
Old January 7th, 2004, 07:43 AM   #4
New Boot
 
Join Date: Jul 2003
Location: Colorado Springs, CO
Posts: 16
Well, I have tried every possible sequence of powering up and connecting each device and cannot seem to get the hard drive to work when connected through any firewire connection (either FW400 or FW800) - the drive has both - when the GL2 is also connected. I was able to connect my other FW400 (Maxtor) without any problem whatsoever and capture fine that way. Then, this morning, I decided to also try the USB2.0 connection on my Wiebetech drive (the 3rd connection type) and it works! So, I am beginning to think that the problem is with the drive, and not with FCP, or even the G5. I have sent a message to Wiebetech and hopefully I will get a reply. I also plan to call them today. USB2.0 gets the job done, but I will not get what I paid for (800mbs) using that connection.

Thanks for your input.

Jim Pruett
Jim Pruett is offline   Reply With Quote
Old January 7th, 2004, 12:32 PM   #5
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
Thank you for the update, Jim. In my experience WeibeTech has been very good at handling customer service (I have 4 of their units), although it may take a day ot two for them to respond.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old January 7th, 2004, 03:28 PM   #6
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
There is always the possibility that it is something funky in the GL2 firewire connection that is co-opting the firewire circuitry.
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old January 8th, 2004, 09:02 AM   #7
New Boot
 
Join Date: Jul 2003
Location: Colorado Springs, CO
Posts: 16
Sorry if I appear a bit ignorant, but could you explain what you mean by 'co-opting' the firewire circuitry?

btw, I called Wiebetech and their support person was very friendly, and although not able to immediately help (due to most of the staff being at Mac World), he assured me that someone would be following up with me after Mac World. Since I currently have a work-around, using the USB2.0 connection, I am at least able to work - just not by utilizing the FW800 connection.

Thanks,


Jim
Jim Pruett is offline   Reply With Quote
Old January 8th, 2004, 10:53 AM   #8
Major Player
 
Join Date: Apr 2003
Location: Chico, California
Posts: 357
Some Canon cameras do not play well with firewire although they have been improving of late. I've heard various explanations for this from improper implementation of the standard (Maxtor rep) to essentially taking up the entire firewire signal. Some people have no problems at all, others find that it only works to connect the Canon to the computer and capture internally as the camera won't daisy-chain to an external drive.

While things have been improving in this regard whenever I hear about a Canon camera and firewire issues I immedaitely wonder if the camera isn't the culprit (especially GL1s but some GL2s).
__________________
Jeff Price
Flickerflix Nature Videos
flickerflix@yahoo.com
Jeff Price is offline   Reply With Quote
Old January 8th, 2004, 11:14 AM   #9
Warden
 
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,287
The GL2 has not (to my knowledge) been associated with Apple FireWire driver issues. These issues were mostly with XL1 cameras and early ZR cameras (ZR, ZR10?).
__________________
Jeff Donald
Carpe Diem




Search DVinfo.net for quick answers | Where to Buy? From the best in the business: DVinfo.net sponsors
Jeff Donald is offline   Reply With Quote
Old January 8th, 2004, 01:37 PM   #10
New Boot
 
Join Date: Jul 2003
Location: Colorado Springs, CO
Posts: 16
One interesting thing to note, is that my GL2 works fine when I am using it in conjunction with my Maxtor 80GB ext drive. And when I used my PC laptop, I had to daisy chain the GL2 to the Maxtor (due to only having one FW port on the notebook), and I never had any problems with that configuration either.

At any rate, I will post the answer when/if I get one from Wiebetech, or any other resource. Thank you for the replies.

Jim
Jim Pruett is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Apple / Mac Post Production Solutions > Final Cut Suite

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 09:16 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network