Web Video Errors (6.4 Player Shim) at DVinfo.net
DV Info Net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > Flash / Web Video

Reply
 
Thread Tools Search this Thread
Old May 23rd, 2007, 05:23 PM   #1
Major Player
 
Join Date: Oct 2006
Location: Phoenix, AZ
Posts: 859
Web Video Errors (6.4 Player Shim)

I like my web site with WMV embedded videos, but found out that some users are getting an error pop-up reading: This website wants to run the following add-on: 'Windows Media 6.4 Player Shim' from Microsoft Corporation'. If you trust the add-on and want to allow it to run, click here.

The add-on fixes the problem, but I don't want to put my visitors through that. It may be a tall order, but I'm looking for a solution that would detect a video failure and substitute a flash or Quicktime version without prompting the visitor to play I.T. tech once again. Brides don't have time for that.

It doesn't solve the problem to dump WMV for Quicktime, because Quicktime and Flash do the same thing for certain users. Does anyone know which one statistically needs the most babysitting or know how to code a site to deliver a video that the visitor can watch?
__________________
www.LegacyHDV.com
Weddings | Corporate | HMC150s | FCPX | Encore | Lion
Dana Salsbury is offline   Reply With Quote
Old May 23rd, 2007, 06:40 PM   #2
Major Player
 
Join Date: Nov 2005
Location: Iowa City, Iowa
Posts: 670
Can't help with any coding but as I understand, Flash has the highest compatibility.

http://www.adobe.com/products/player...s/flashplayer/

At least according to Adobe :) But I've had the best results and least complaints with Flash, FWIW

A fairly obvious solution if you want all 3 is to have a link for each media type...
__________________
youtube.com/benhillmedia
linkedin.com/in/benhillmedia
Benjamin Hill is offline   Reply With Quote
Old May 23rd, 2007, 06:48 PM   #3
Major Player
 
Join Date: Oct 2006
Location: Phoenix, AZ
Posts: 859
Thank you Benjamin -- that's valuable data for us right now. Since I have Vegas I'll have to figure out a way to produce swf files or convert wmv files to swf.
__________________
www.LegacyHDV.com
Weddings | Corporate | HMC150s | FCPX | Encore | Lion
Dana Salsbury is offline   Reply With Quote
Old May 24th, 2007, 08:28 AM   #4
Inner Circle
 
Join Date: Aug 2005
Location: Atlanta/USA
Posts: 2,515
More trouble

There are more problems with your website. I tested it on two different PCs, one running IE6 and Windows Media Player 9, the other one IE7 and the latest WM Player 11 - and on both, the video never starts automatically; if started manually by clicking on the play button, it seems to start, but then it stops within a second or so. Both computers are on a fairly fast corporate LAN. I never got the error message you mention. Both computers are running on WinXP and have Service Pack 2.

A quick Google search reveals that you are using a very old 6.4 ActiveX control - you need to upgrade to version 9. See http://support.microsoft.com/kb/891772.

What embedding script are you using on your website? Also, you have frames... kind of an old html technique with lots of limitations and undesired side effects.

I have embedded a WinMedia player into several websites, but never had a problem... Is this a bug on the user side or on the server side? Computer gurus, this is a question you have to answer!
__________________
Ervin Farkas
www.AtlantaLegalVideo.com

Last edited by Ervin Farkas; May 24th, 2007 at 08:59 AM.
Ervin Farkas is offline   Reply With Quote
Old May 24th, 2007, 10:12 AM   #5
Major Player
 
Join Date: Oct 2006
Location: Phoenix, AZ
Posts: 859
WMVs Deteriorating?!

Thanks for the heads up Ervin. I'm actually using a Javascript for my embedding, so it doesn't specify an activeX version. I tried switching from my javascript code to the html recommendation (.<OBJECT ID="MP90"...), but got the same result.

I've started getting the same result; the video freezes on the first frame. The thing is, I haven't touched it since it was working previously. Other video on my site are coded the same way and still work, although one started playing choppy video with seemless audio. It's like they are deteriorating! Then just now I tried the same clip and it plays fine.

I threw in a new clip on the home page for now, but I can't wait to solve this.
__________________
www.LegacyHDV.com
Weddings | Corporate | HMC150s | FCPX | Encore | Lion
Dana Salsbury is offline   Reply With Quote
Old May 24th, 2007, 11:15 AM   #6
Regular Crew
 
Join Date: May 2006
Location: Corona, Calif.
Posts: 47
As Ervin said, you need to update the player call. I'm also with Ervin in that there are other issues to address with your site. If you would like some help shoot me an email using my Id.

The following is the section of the js file that calls the player version:

var mediaURL,rpt,height,width



CodeGen = '<object id=Player' + '\n' ;

CodeGen += 'codeBase=http://activex.microsoft.com/activex/controls/mplayer/en/nsmp2inf.cab#Version=6,0,02,902' + '\n' ;

CodeGen += 'type=application/x-oleobject height=' + height + ' width=' + width + '\n' ;

CodeGen += ' standby="Loading Microsoft® Windows® Media Player components..." ' + '\n' ;

CodeGen += 'classid="CLSID:22D6F312-B0F6-11D0-94AB-0080C74C7E95"> ' + '\n' ;

CodeGen += '<param NAME="Filename" VALUE="' + mediaURL + '">' + '\n' ;

if ((height == 24) && (width == 299))

CodeGen += '<param NAME="ShowStatusBar" VALUE= "true">';

if ((height >= 50) && (width >= 200))

CodeGen += '<param NAME="ShowStatusBar" VALUE= "true">';

if ((height <= 49) && (width != 299))

CodeGen += '<param NAME="ShowStatusBar" VALUE= "false"> ';



CodeGen += '<param NAME="autoStart" VALUE="true"><param NAME="Volume" VALUE="-1">' + '\n' ;

CodeGen += '<param NAME="playCount" VALUE=' + rpt + '></object>'



document.write(CodeGen)



}
Bruce Ellingwood is offline   Reply With Quote
Old May 24th, 2007, 02:10 PM   #7
Inner Circle
 
Join Date: Aug 2005
Location: Atlanta/USA
Posts: 2,515
Script

There a several scripts floating around on the internet... here's a simple one I have used in the past, and it works great:

<OBJECT ID="MediaPlayer" WIDTH="320" HEIGHT="240" CLASSID="CLSID:22D6F312-B0F6-11D0-94AB-0080C74C7E95"
STANDBY="Loading Windows Media Player components..." TYPE="application/x-oleobject">
<PARAM NAME="FileName" VALUE="videofilename.wmv">
<PARAM name="autostart" VALUE="false">
<PARAM name="ShowControls" VALUE="true">
<param name="ShowStatusBar" value="false">
<PARAM name="ShowDisplay" VALUE="false">
<EMBED TYPE="application/x-mplayer2" SRC="videofilename.wmv" NAME="MediaPlayer"
WIDTH="320" HEIGHT="240" ShowControls="1" ShowStatusBar="0" ShowDisplay="0" autostart="0"> </EMBED>
</OBJECT>
__________________
Ervin Farkas
www.AtlantaLegalVideo.com
Ervin Farkas is offline   Reply With Quote
Old May 25th, 2007, 06:36 AM   #8
Major Player
 
Join Date: Oct 2006
Location: Phoenix, AZ
Posts: 859
Thanks Ervin,

Would you test it again? I think I've got the coding right. I eliminated the controls as well, which gives me more room on the page. Something more serious is wrong with my original intro, so I'ver replaced it.
__________________
www.LegacyHDV.com
Weddings | Corporate | HMC150s | FCPX | Encore | Lion
Dana Salsbury is offline   Reply With Quote
Old May 25th, 2007, 06:44 AM   #9
Inner Circle
 
Join Date: Aug 2005
Location: Atlanta/USA
Posts: 2,515
It is working now.
__________________
Ervin Farkas
www.AtlantaLegalVideo.com
Ervin Farkas is offline   Reply With Quote
Old May 25th, 2007, 03:31 PM   #10
Major Player
 
Join Date: Oct 2006
Location: Phoenix, AZ
Posts: 859
Rock and Roll.
__________________
www.LegacyHDV.com
Weddings | Corporate | HMC150s | FCPX | Encore | Lion
Dana Salsbury is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > Flash / Web Video

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 02:02 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network