OUCH serious problem at DVinfo.net

Dave Carson · June 2nd, 2007, 03:32 AM

Hello guys.

Short and sweet.
Filming a rock concert, on stage, HD110U.

Sat camera near edge (Well about 3 feet)

Guitarist kicked it off stage (Not intentionaly)

Camera fell about 10 feet and hit hard on the lens hood.
Had heart attack.
Jumped off stage to rescue my baby.

Power up. Fine.
Record. Fine
Try to zoom. Fine
Try to focus. DEAD.

I can zoom in and out as normal.
All features work on the lens except for Focus.

Question with very straight answers only please.

Better to have JVC fix it or better to just buy new lens.
Easy to take apart and fix myself? Fellow videographer said sounds like the focus fell off the track.

Can try to focus, but at a certain point, it feels like I'm going to break the glass if I keep trying to hard.

I just need to know timeline for getting it jvc fixed as well as (And I've looked) replacement cost for lens for sale for jvchhd110u.

Ben Lynn · June 2nd, 2007, 08:43 AM

That's a really tough situation : (

I would rule out fixing it yourself.

You should buy a new lens, or send it off to be repaired. Know one can know the actual cost because the service centers won't tell you until the repair is finished, but if you have the stock lens then expect to pay more than 60% of the lens value to get it fixed.

I would turn it in to my insurance company. The fall may have also bent the bayonet mount so you'll want the entire camera looked at, not just the lens.

JVC probably doesn't even fix the lens. They'll send it on to Fujinon to be worked on and JVC will deal with the camera portion. I'm not sure how long the turnaround for the entire process would be.

If you do buy a new lens keep the old one as spare parts, sell it off "as-is" and make a couple hundred back on it, or at that point try and fix it yourself since it's a second lens.

Ben

Liam Hall · June 2nd, 2007, 09:02 AM

Quote:

Originally Posted by Dave Carson

Filming a rock concert, on stage, HD110U.

Sat camera near edge (Well about 3 feet)

Guitarist kicked it off stage (Not intentionaly)

How do you kick a camera 3 feet? Rock'n'roll, I guess.

I'd send the lens in for service and send the bill to the guitarist.

Liam.

Mike Marriage · June 2nd, 2007, 09:34 AM

Try and claim for a new camera and lens. If possible, from the band's insurance.

Stephen L. Noe · June 2nd, 2007, 09:41 AM

Quote:

Originally Posted by Dave Carson

Hello guys.

Short and sweet.
Filming a rock concert, on stage, HD110U.

Sat camera near edge (Well about 3 feet)

Guitarist kicked it off stage (Not intentionaly)

Camera fell about 10 feet and hit hard on the lens hood.
Had heart attack.
Jumped off stage to rescue my baby.

Power up. Fine.
Record. Fine
Try to zoom. Fine
Try to focus. DEAD.

I can zoom in and out as normal.
All features work on the lens except for Focus.

Question with very straight answers only please.

Better to have JVC fix it or better to just buy new lens.
Easy to take apart and fix myself? Fellow videographer said sounds like the focus fell off the track.

Can try to focus, but at a certain point, it feels like I'm going to break the glass if I keep trying to hard.

I just need to know timeline for getting it jvc fixed as well as (And I've looked) replacement cost for lens for sale for jvchhd110u.

Buy a new (better) lens. It's the perfect opportunity to get better glass. Try to get insurance to pay for the old lens (approx value $800).

good luck.

Stephan Ahonen · June 2nd, 2007, 04:35 PM

Of all the things that can go wrong with a camera, the focus control not working anymore is definitely a first. How does that happen?

Dave Carson · June 2nd, 2007, 05:25 PM

any suggestions for lenses guys?

Daniel Weber · June 2nd, 2007, 11:09 PM

Check out the Fujinon 17x lens. Runs around $3000. Best option for the price.

The other lenses start around $8K I think.

Dan Weber

Dave Carson · June 3rd, 2007, 01:55 AM

Quote:

Originally Posted by Daniel Weber

Check out the Fujinon 17x lens. Runs around $3000. Best option for the price.

The other lenses start around $8K I think.

Dan Weber

No "Real" difference in the specifics of the lenses I see except that the 17x is fully manual. What would a price estimation be to send this and have it fixed anyway, maybe $700-$800?

Daniel Weber · June 3rd, 2007, 07:49 AM

the 17x will give you less CA than the 16x.

do a search here on the lens and you will see a lot of happy people have upgraded to the 17x. it is also wider and a little bit longer on the tele.

worth the upgrade from what I can tell. I want to play with one first before making that decision.

i would guess that your repair will be about the cost of replacing the lens. $800 - $1000. Just a guess though.

Dan Weber

June 2nd, 2007, 03:32 AM	#1
Dave Carson Regular Crew Join Date: Mar 2007 Location: Charlotte NC Posts: 32	OUCH serious problem Hello guys. Short and sweet. Filming a rock concert, on stage, HD110U. Sat camera near edge (Well about 3 feet) Guitarist kicked it off stage (Not intentionaly) Camera fell about 10 feet and hit hard on the lens hood. Had heart attack. Jumped off stage to rescue my baby. Power up. Fine. Record. Fine Try to zoom. Fine Try to focus. DEAD. I can zoom in and out as normal. All features work on the lens except for Focus. Question with very straight answers only please. Better to have JVC fix it or better to just buy new lens. Easy to take apart and fix myself? Fellow videographer said sounds like the focus fell off the track. Can try to focus, but at a certain point, it feels like I'm going to break the glass if I keep trying to hard. I just need to know timeline for getting it jvc fixed as well as (And I've looked) replacement cost for lens for sale for jvchhd110u. Last edited by Dave Carson; June 2nd, 2007 at 04:11 AM.

June 2nd, 2007, 08:43 AM	#2
Ben Lynn Major Player Join Date: Mar 2003 Location: Bloomington, IL Posts: 636	That's a really tough situation : ( I would rule out fixing it yourself. You should buy a new lens, or send it off to be repaired. Know one can know the actual cost because the service centers won't tell you until the repair is finished, but if you have the stock lens then expect to pay more than 60% of the lens value to get it fixed. I would turn it in to my insurance company. The fall may have also bent the bayonet mount so you'll want the entire camera looked at, not just the lens. JVC probably doesn't even fix the lens. They'll send it on to Fujinon to be worked on and JVC will deal with the camera portion. I'm not sure how long the turnaround for the entire process would be. If you do buy a new lens keep the old one as spare parts, sell it off "as-is" and make a couple hundred back on it, or at that point try and fix it yourself since it's a second lens. Ben

June 2nd, 2007, 09:34 AM	#4
Mike Marriage Major Player Join Date: Sep 2005 Location: NE of London, England Posts: 788	Try and claim for a new camera and lens. If possible, from the band's insurance.

June 2nd, 2007, 04:35 PM	#6
Stephan Ahonen Major Player Join Date: Apr 2005 Posts: 512	Of all the things that can go wrong with a camera, the focus control not working anymore is definitely a first. How does that happen?

June 2nd, 2007, 05:25 PM	#7
Dave Carson Regular Crew Join Date: Mar 2007 Location: Charlotte NC Posts: 32	any suggestions for lenses guys?

June 2nd, 2007, 11:09 PM	#8
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	Check out the Fujinon 17x lens. Runs around $3000. Best option for the price. The other lenses start around $8K I think. Dan Weber

June 3rd, 2007, 07:49 AM	#10
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	the 17x will give you less CA than the 16x. do a search here on the lens and you will see a lot of happy people have upgraded to the 17x. it is also wider and a little bit longer on the tele. worth the upgrade from what I can tell. I want to play with one first before making that decision. i would guess that your repair will be about the cost of replacing the lens. $800 - $1000. Just a guess though. Dan Weber