Panasonic purchase. at DVinfo.net

Syd Hutchinson · March 1st, 2020, 05:40 PM

Just a quick word of advice to anyone who is not aware. I was searching the internet for the best price on an HC-X1E and I stumbled on a Panasonic workshop in the UK that sells "used" camcorders. I contacted them and they told me all equipment they sell will be less than 28 days old and may be a customer return or a minor repair while new, but everything has a full 1 year Panasonic warranty. I bought the cam from them for £1,000 below the list price. It arrived in the original packaging with all accessories, and the cam looks brand new. Not even a scratch on the tripod mount.

Thought I would share this as it is probably not the first place buyers would check.

Paul R Johnson · March 2nd, 2020, 05:59 AM

Who are they?

Syd Hutchinson · March 2nd, 2020, 10:51 AM

The invoice states PANASONIC OFFICIAL EBAY STORE. The address is Hollinwood Works, Manchester Rd, Oldham OL9 7AA. I would imagine it is a separate company but all their communications are printed with the Panasonic logo. I think they are also the Panasonic workshop for the UK.

Paul R Johnson · March 2nd, 2020, 04:00 PM

I think that’s servicecare. They’re a Panasonic authorised service agent who take returns from big online firms and sell them as cut price items.

Anthony McErlean · March 12th, 2020, 02:47 AM

Hi, thanks for that info, can you provide a link?

Paul R Johnson · March 12th, 2020, 03:07 AM

I thought NI had Google?

add co.uk to servicecare and up they come ..................

Syd Hutchinson · March 12th, 2020, 03:55 AM

When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.

Anthony McErlean · March 12th, 2020, 04:18 AM

Quote:

Originally Posted by Paul R Johnson

I thought NI had Google?

add co.uk to servicecare and up they come ..................

You thought right.

Anthony McErlean · March 12th, 2020, 04:19 AM

Quote:

Originally Posted by Syd Hutchinson

When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.

Thank you Syd.

Paul R Johnson · March 12th, 2020, 06:44 AM

They are NOT owned by Panasonic. Their full title is
SERVICECARE SUPPORT SERVICES LIMITED
Company number 03024924

Their full accounts are available.
https://beta.companieshouse.gov.uk/c...pdf&download=0

Syd - Why do you think they're owned by Panasonic - as far as I can see they're just an authorised agent like many others.

The above info is easy to find.

March 1st, 2020, 05:40 PM	#1
Syd Hutchinson New Boot Join Date: Mar 2020 Location: Eastleigh, UK Posts: 17	Panasonic purchase. Just a quick word of advice to anyone who is not aware. I was searching the internet for the best price on an HC-X1E and I stumbled on a Panasonic workshop in the UK that sells "used" camcorders. I contacted them and they told me all equipment they sell will be less than 28 days old and may be a customer return or a minor repair while new, but everything has a full 1 year Panasonic warranty. I bought the cam from them for £1,000 below the list price. It arrived in the original packaging with all accessories, and the cam looks brand new. Not even a scratch on the tripod mount. Thought I would share this as it is probably not the first place buyers would check.

March 2nd, 2020, 05:59 AM	#2
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Re: Panasonic purchase. Who are they?

March 2nd, 2020, 10:51 AM	#3
Syd Hutchinson New Boot Join Date: Mar 2020 Location: Eastleigh, UK Posts: 17	Re: Panasonic purchase. The invoice states PANASONIC OFFICIAL EBAY STORE. The address is Hollinwood Works, Manchester Rd, Oldham OL9 7AA. I would imagine it is a separate company but all their communications are printed with the Panasonic logo. I think they are also the Panasonic workshop for the UK.

March 2nd, 2020, 04:00 PM	#4
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Re: Panasonic purchase. I think that’s servicecare. They’re a Panasonic authorised service agent who take returns from big online firms and sell them as cut price items.

March 12th, 2020, 02:47 AM	#5
Anthony McErlean Trustee Join Date: Oct 2008 Location: Northern Ireland Posts: 1,077	Re: Panasonic purchase. Hi, thanks for that info, can you provide a link?

March 12th, 2020, 03:07 AM	#6
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Re: Panasonic purchase. I thought NI had Google? add co.uk to servicecare and up they come ..................

March 12th, 2020, 03:55 AM	#7
Syd Hutchinson New Boot Join Date: Mar 2020 Location: Eastleigh, UK Posts: 17	Re: Panasonic purchase. When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.

March 12th, 2020, 06:44 AM	#10
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Re: Panasonic purchase. They are NOT owned by Panasonic. Their full title is SERVICECARE SUPPORT SERVICES LIMITED Company number 03024924 Their full accounts are available. https://beta.companieshouse.gov.uk/c...pdf&download=0 Syd - Why do you think they're owned by Panasonic - as far as I can see they're just an authorised agent like many others. The above info is easy to find.