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June 15th, 2005, 09:31 AM | #1 |
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Awful luck with FX1 :-(
I'm not having such a great time with my FX1. Here's the story:
I received my first FX1 two weeks or so ago. I shot a short with it, and in doing so noticed a loud noise coming from the tape deck periodically. I called Sony, and they told me it was a defective camera. I called up B&H, who were willing to take an exchange. I sent in the old camera. Today, the replacement came in, I put the battery on, plugged it in to the charger and... The thing won't even turn on! I tried AC power, I tried running it off a battery, and no luck. Can't even open the tape mechinism! Anyway--just frusterated. I was supposed to start shooting my feature last weekend...the camera was in for exchange, so I moved the shoot to Friday. I'm going to have to move it AGAIN, thanks to another bad camera. Don't get me wrong, when it WORKS the FX1 has a great camera, and I'm sure if I ever get one that works properly I'll be extremely happy, but for the time being... sigh. |
June 15th, 2005, 10:04 AM | #2 |
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Too bad Eric. My sympathy is with you!
I curious about the noise level from the tape deck on my FX1. I only hear it in a really quiet room, or if I put the FX1 up close to my ear. Is that what most people experience? Or should it be dead silent? |
June 15th, 2005, 10:24 AM | #3 | |
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Anyway.... I can't afford these reliability problems. I'm returning my FX1 and sticking with my PDX10. I just can't work with these problems. :-( |
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June 15th, 2005, 10:58 AM | #4 |
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I wish you could give the FX1 another try, it's really a great piece of equipment. I never thought I would be able to make the shots I do, but on the other hand I've only been using $1500 cameras.
What I've heard the FX1 doesn't have more quality problems than other cameras. |
June 15th, 2005, 11:01 AM | #5 | |
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June 15th, 2005, 11:18 AM | #6 |
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Well I think you know how we urge everyone to support the DVinfo sponsors, and I'm lucky in that I can be on their doorstep in less than 2 hours (not so lucky for my bank acct ;-) However, the FX-1 is a consumer camera which you can probably find locally. The other day I was surprised to look at the local "shopper" circular and see that the little camera shop a couple miles from my house had a big ad for the FX-1.
Now I'm thinking of this kind of local store, not a "big box" merchant. Rather than give up completely on the FX-1 you might see if there's a similar local company that sells it. You might pay a little more, but you'd be supporting a local business, and a $3,000+ purchase from such a place would probably get you lots of personal attention if you had a problem. Of course B&H prides itself on customer service as well, but you have to deal with shipping costs, turnaround time, etc. which can be frustrating. I try to use local businesses whenever I can for these reasons, and also hope this might help save them from extinction at the hands of the big national chains. Just a thought.... |
June 15th, 2005, 11:40 AM | #7 | |
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June 17th, 2005, 12:40 PM | #8 |
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Read FX-1 stopped working
Hi Eric;
You might want to read through the posts entitled "FX-1 stopped working". Seems that this camera has some issues as far charging. My camera has been at the Sony shop for six weeks now via Mack extended warranty. I can't get any information back from Sony about the camera repair because I do not have a repair tracking number and Mack won't give me the time of day other than to say it is still at Sony. I say BS on that. It is a great camera but I would hesitate buying another one until Sony starightened this issue out. Our company is looking for new HDV equipment with the possible purchase of 12 cameras. Think I will check out the JVCs. Gary Smith
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