Wanted: EX-1 shipping box and packing materials at DVinfo.net

Michael Bender · November 21st, 2009, 02:10 AM

Hi, does anyone have the shipping box and packing materials/inserts for an EX-1 that I could borrow/rent to send my EX-1 to Sony for the BF adjustment and firmware upgrade? In some irrational fit of trying to keep the studio uncluttered, I recycled my shipping box and packing inserts. If you do, you can contact me at: michaelbender@me.com. I would return the box to you when I get my camera back and I would pay shipping both ways.

Thanks!

Mike

David Chia · November 21st, 2009, 07:13 AM

Sony has been known to not ship the shipping box back after you send it in.

Olof Ekbergh · November 21st, 2009, 08:50 AM

Whenever I ship valuable stuff, if I don't use a Pelican case. I take the equipment to the UPS store and have them package it and insure it. That way there is never any problem with a claim if there is damage. And they package very well.

I have had equipment get damaged in original packaging.

Just my nickels worth.

Nick Wilson · November 21st, 2009, 08:52 AM

Sony UK have special boxes they send out if the camera needs returning, with 2 inserts each with a stretch plastic film. The camera goes between the inserts and is suspended away from the package walls. Does Sony in your country do this? The camera is returned in a normal cardboard box with a couple of bags of polystyrene chips to cushion it, so the packaging doesn't have to be anything special.

N

Dave Morrison · November 21st, 2009, 01:07 PM

Michael, contact me offlist and I might be able to help you.
dave

Michael Bender · November 21st, 2009, 03:55 PM

Quote:

Originally Posted by Nick Wilson

Sony UK have special boxes they send out if the camera needs returning, with 2 inserts each with a stretch plastic film. The camera goes between the inserts and is suspended away from the package walls. Does Sony in your country do this? The camera is returned in a normal cardboard box with a couple of bags of polystyrene chips to cushion it, so the packaging doesn't have to be anything special.

N

I called Sony in LA and they said that they do not send out any type of shipping boxes for a camera service.

Michael Bender · November 21st, 2009, 03:56 PM

Quote:

Originally Posted by Olof Ekbergh

Whenever I ship valuable stuff, if I don't use a Pelican case. I take the equipment to the UPS store and have them package it and insure it. That way there is never any problem with a claim if there is damage. And they package very well.

I have had equipment get damaged in original packaging.

Just my nickels worth.

Thanks - I have a Pelican case that I could use for the EX1, I would hope that Sony would return it to me!

Olof Ekbergh · November 21st, 2009, 04:07 PM

I have sent a DSR500 to Sony in Pelican and it came back in the same case.

I would not personally guarantee this.

But check with Sony and if they don't return the case, and I think they will, I would claim the case on my insurance, if raising a stink with Sony has no effect.

Th UPS option I mentioned in an earlier post is not very expensive, and it has always worked for me.

Michael Bender · November 21st, 2009, 05:11 PM

I never have a good feeling about UPS and having them settle claims quickly and without a lot of back-and-forth about the damage, and amount and so on. My friend who is a professional DJ that does gigs outside of his home base of LA sometimes has had problems with UPS taking a very long time to reimburse him for damage and loss. I have almost always shipped via FedEx and have not had to file a claim with them in the past 15 or so years that I have used them since the equipment I ship gets to the destination in good shape when it's packed well.

November 21st, 2009, 02:10 AM	#1
Michael Bender Regular Crew Join Date: Nov 2003 Location: Novato, CA, USA Posts: 46	Wanted: EX-1 shipping box and packing materials Hi, does anyone have the shipping box and packing materials/inserts for an EX-1 that I could borrow/rent to send my EX-1 to Sony for the BF adjustment and firmware upgrade? In some irrational fit of trying to keep the studio uncluttered, I recycled my shipping box and packing inserts. If you do, you can contact me at: michaelbender@me.com. I would return the box to you when I get my camera back and I would pay shipping both ways. Thanks! Mike __________________ Never give up! Never surrender!

November 21st, 2009, 07:13 AM	#2
David Chia Major Player Join Date: Nov 2006 Location: Singapore Posts: 427	Sony has been known to not ship the shipping box back after you send it in. __________________ Website: http://www.Motiononcanvas.com Camera Operator/ Video Editor in Singapore. https://new.cinematographer.org.au/m...713/david-chia

November 21st, 2009, 08:52 AM	#4
Nick Wilson Major Player Join Date: Dec 2007 Location: Northampton, UK Posts: 259	Sony UK have special boxes they send out if the camera needs returning, with 2 inserts each with a stretch plastic film. The camera goes between the inserts and is suspended away from the package walls. Does Sony in your country do this? The camera is returned in a normal cardboard box with a couple of bags of polystyrene chips to cushion it, so the packaging doesn't have to be anything special. N __________________ Nick Wilson www.cinescene.co.uk

November 21st, 2009, 01:07 PM	#5
Dave Morrison Major Player Join Date: May 2002 Location: West Central Florida Posts: 762	Michael, contact me offlist and I might be able to help you. dave __________________ EX1, Nikon D750 http://www.morrisonphotographics.com http://www.heritagefilm.com

November 21st, 2009, 05:11 PM	#9
Michael Bender Regular Crew Join Date: Nov 2003 Location: Novato, CA, USA Posts: 46	I never have a good feeling about UPS and having them settle claims quickly and without a lot of back-and-forth about the damage, and amount and so on. My friend who is a professional DJ that does gigs outside of his home base of LA sometimes has had problems with UPS taking a very long time to reimburse him for damage and loss. I have almost always shipped via FedEx and have not had to file a claim with them in the past 15 or so years that I have used them since the equipment I ship gets to the destination in good shape when it's packed well. __________________ Never give up! Never surrender!

November 21st, 2009, 08:50 AM	#3
Olof Ekbergh Sponsor: Westside AV Join Date: Dec 2008 Location: Mount Washington Valley, NH, USA Posts: 1,365	Whenever I ship valuable stuff, if I don't use a Pelican case. I take the equipment to the UPS store and have them package it and insure it. That way there is never any problem with a claim if there is damage. And they package very well. I have had equipment get damaged in original packaging. Just my nickels worth.

November 21st, 2009, 04:07 PM	#8
Olof Ekbergh Sponsor: Westside AV Join Date: Dec 2008 Location: Mount Washington Valley, NH, USA Posts: 1,365	I have sent a DSR500 to Sony in Pelican and it came back in the same case. I would not personally guarantee this. But check with Sony and if they don't return the case, and I think they will, I would claim the case on my insurance, if raising a stink with Sony has no effect. Th UPS option I mentioned in an earlier post is not very expensive, and it has always worked for me.