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-   -   Sony EX1 - No SDI Output (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/538096-sony-ex1-no-sdi-output.html)

Mark Chafe May 15th, 2021 05:46 PM

Sony EX1 - No SDI Output
 
Hi Everyone,

Recently purchased a used Sony EX1 (not R). Everything seems to work except for the SDI output. Nothing appears to look damaged or worn on the camera. I've read various places that SDI output could stop after a faulty firmware upgrade. It currently has v1.30 on it. I'd like to try reflashing the firmware to see if this corrects it.

I've been trying to find any firmware for it, however just finding lots of old links and utilities but no firmware. Could someone provide links as to where to find any versions of it?

Thanks

Christopher Young May 16th, 2021 07:10 AM

Re: Sony EX1 - No SDI Output
 
Try the following for "Software: PMW-EX1 : Binary Package V1.30":

https://pro.sony/en_AL/support-resou...mpengb00000261

Just make sure you check the "I agree to the Terms and Conditions" check box on the following page where the download link will take you to. An update instructions PDF file is included

There is also a Lens firmware update if you are going to use a Libec lens servo demand.

https://pro.sony/en_AL/support-resou...mpengb00000317

Just follow the instructions to the letter and you should be good to go!

The Master EX1 page is here:

https://pro.sony/en_AL/support-resou...W-EX1/software

Chris Young
Sydney

Mark Chafe May 17th, 2021 11:50 AM

Re: Sony EX1 - No SDI Output
 
Does anyone know if there is a way to force an upgrade? It senses it already has v1.30 on the camera and won't let me reflash.

Is it worth trying to reflash to a lower version (if that can be done) or is it rare that software can cause the Sdi output not to work. Is there any setting that could cause the Sdi not to work other than turning it off in the component SDI menu? Right now I am using an analog to SDI converter but I was hoping to use SDI

Thanks
Mark

Doug Jensen May 17th, 2021 01:30 PM

Re: Sony EX1 - No SDI Output
 
Mark, I don't think reloading the firmware is going to solve the problem. If you have already done a full reset of the camera and verified that the SDI output menu is turned on, then I'd say the SDI port is broken and will have to be repaired. It seems obvious, but I assume you have ruled out the BNC cable itself and any mismatched output settings between the camera and the monitor? Not all SDI signals are equal.

Paul R Johnson May 17th, 2021 02:30 PM

Re: Sony EX1 - No SDI Output
 
On my JVC a similar thing happened and no idea how, but the HD-SDI was set to SD-SDI and switching it back sorted it? I'm sure you've tried it, but I nearly didn't because I knew it was not that, but it was.

Mark Chafe May 17th, 2021 04:02 PM

Re: Sony EX1 - No SDI Output
 
Thanks for the quick replies.

Yes unfortunately I've tried different cables and switching to SD-SDI. I had read on a few older forums that a firmware update caused someone to lose output over the SDI, so was hoping that would work, but it was a stretch for sure. It definitely looked like it worked previously as the SDI label next to the connector was partially rubbed away. I assume getting the SDI fixed would be cost prohibitive. Luckily I do have a BMD analog to SDI converter I was using for my HVR-Z1U that I can use on the EX1, but as they are over $200 each I was hoping to keep that for the Z1. For the price I paid I don't mind, however I do question the system run hours now as it only has 600hrs listed, but seems to have had a lot more use. Is there any way the system hours meter can be reset?

Also, it seems the focus and iris rings are unusually stiff to move manually. Is this a bad sign as well, or is there a way to fix this?

Thanks

Andrew Smith May 17th, 2021 07:01 PM

Re: Sony EX1 - No SDI Output
 
Sounds like a 'software bork' issue.

I would seriously recommend a master reset of the camera which is likely to be via the in-camera menu system. Don't forget to save/document any special colour profiles etc you have in the camera as all will be lost when you do this.

Andrew

Mark Chafe May 18th, 2021 02:20 PM

Re: Sony EX1 - No SDI Output
 
Just found another issue that may be a result of firmware upgrade issues.

I attempted to playback clips in the camera, however after selecting the thumbnail it loads the clip and stays on a black frame and the camera freezes. I have to power off the camera to return to normal. It will play fine with Component/SDI output turned off. I started playing the clip with the output turned off then attempted to turn it back on during playback, however this also freezes the camera and displays an "E-15030" error. I've googled this and found an old creative cow post that says it maybe due to skipping too many firmware versions, or installing too high a version for the camera's hardware.

https://creativecow.net/forums/threa...back-problems/

I tried searching for older firmware than v1.30 but no luck. Does anyone have a source for older firmware? Can it even be downgraded or is that only possible through Sony? As I am at least getting component output I don't want to brick the camera, but if it is something that can be done without issue it maybe worth getting parts of it working again.
Many Thanks

Boyd Ostroff May 18th, 2021 05:55 PM

Re: Sony EX1 - No SDI Output
 
Got my EX-1 in 2009 and it still has the original firmware, V1.11_0531. No idea if you can still get that or if it's even possible to downgrade. There's some discussion of firmware versions in this thread. After reading about all the possible pitfalls, I decided it would be a bad idea to attempt an upgrade myself. Mine still works fine and I didn't want to "fix something that ain't broke". :-)

https://www.dvinfo.net/forum/sony-xd...ml#post1942208

Mark Chafe May 18th, 2021 06:39 PM

Re: Sony EX1 - No SDI Output
 
Indeed.

I primarily got the EX1 to use as a main camera for our live church webcasts connected to a Blackmagic Decklink Duo. I was really disappointed to see that the SDI output didn't work as I now have to use an analog to SDI adapter. I was hoping to free that up for another camera, but not possible now. When I read some of the old creative cow posts I got excited that maybe it was due to the firmware. The locking up of the camera and the E-15030 error when trying to play clips was another sign so maybe downgrading is the solution, if not I'll just keep using analog. Once the component output craps out then I'll look at getting the SDI replaced if it is a hardware issue.

Andrew Smith May 19th, 2021 02:36 AM

Re: Sony EX1 - No SDI Output
 
Why not give it a thorough rebuking with that master reset I spoke of?

Andrew

Christopher Young May 19th, 2021 04:05 AM

Re: Sony EX1 - No SDI Output
 
Quote:

Originally Posted by Mark Chafe (Post 1965029)
I tried searching for older firmware than v1.30 but no luck. Does anyone have a source for older firmware? Can it even be downgraded or is that only possible through Sony? As I am at least getting component output I don't want to brick the camera, but if it is something that can be done without issue it maybe worth getting parts of it working again.
Many Thanks

I guess you have checked this but just in case you haven't please check the following. Make sure that in the "Menu settings i.LINK I/O" that the setting is "DISABLED". If the i.LINK I/O setting is enabled you will not get any output from the SDI port in either SD or HD.

This has caught a few people out in the past. Worth checking!

Chris Young

Mark Chafe May 19th, 2021 08:10 AM

Re: Sony EX1 - No SDI Output
 
Quote:

Originally Posted by Andrew Smith (Post 1965036)
Why not give it a thorough rebuking with that master reset I spoke of?

Andrew

Is that the same as the reset in the menu or something else?

Thanks

Mark Chafe May 19th, 2021 01:31 PM

Re: Sony EX1 - No SDI Output
 
Quote:

Originally Posted by Andrew Smith (Post 1965036)
Why not give it a thorough rebuking with that master reset I spoke of?

Andrew

I think I found out what you're talking about. I removed the backup battery and gave it a go. I turned on the camera and it's asking to set the clock, but it still remembers my custom time zone it was set to, so I assume it's still remembering some settings. I'll give a bit longer and see if it changes.

Yup I've tried disabling the i.link i/o and enabling it, however no change.

The more I find out about the issues, I'm worried that it is an early version of the EX-1 and it was incorrectly updated to v1.30. I read that on some versions that boards had to be replaced or upgraded before firmware could be updated? Also, for so few hours (600 ish), most of the button labels are worn down. Was this an issue with the early EX1's? or does that happen anyway?

Thanks

Boyd Ostroff May 19th, 2021 04:02 PM

Re: Sony EX1 - No SDI Output
 
Like I said, I bought mine in 2009 and it has low hours. No buttons show any wear at all. Worn buttons, no SDI output and various other problems make this camera sound pretty fishy. Hope you didn't pay too much for it! Can you get a refund?

Mark Chafe May 19th, 2021 04:10 PM

Re: Sony EX1 - No SDI Output
 
Me too.

At least enough works for it to still work for what I want it for and the picture is on par with other EX1s that I've seen. I paid $1000 Canadian so lower than most used on ebay.

I unfortunately gave the seller a good review before checking out all the camera. After finding out the SDI didn't work then it wouldn't play clips in the camera if the component/SDI output was turned on, I started to question everything else.

Thanks for all the discussion here at least and tips.

M

Andrew Smith May 19th, 2021 06:55 PM

Re: Sony EX1 - No SDI Output
 
The master reset thing is in the menu somewhere. (I don't have an EX1 with me.)

Andrew

Leslie Wand May 20th, 2021 01:56 AM

Re: Sony EX1 - No SDI Output
 
Quote:

Originally Posted by Mark Chafe (Post 1965040)
most of the button labels are worn down. Was this an issue with the early EX1's? or does that happen anyway?

i've seen a few ex1's with lowish hours but worn labelling. i think it might have a lot to do with peoples fingers (duh!). i mean by that, grease, sweat, combination of that and trying to clean them with the wrong material.

however, like the others have said, yours does sound a bit iffy. do you access to a sony centre, or failing that, a sony qualified repair shop? fortunately here in sydney. we have a terrific independent tech, had him check out my second hand ex1 when i bought it, and flash to ver 1.30. still as good as new 10 or so years on.

good luck.

Christopher Young May 20th, 2021 06:28 AM

Re: Sony EX1 - No SDI Output
 
Ray Purnell no doubt. He's thinking of retiring which means a lot of us will lose our Sony security blanket!

Chris Young

Mark Chafe May 20th, 2021 06:42 AM

Re: Sony EX1 - No SDI Output
 
Well a glimmer of light this morning.

I removed the backup battery and left it off overnight. This morning I tried playing a clip in camera just for giggles...and IT WORKS!. I even put it out to a monitor which I was not able to do. Also, it no longer crashes when trying to play a clip. Plays it right through perfectly. Displayed in both SD and HD over component. Still nothing out of the SDI sadly. I'll leave the backup battery out of it for another few days and see if it fixes that too. A bit doubtful, but no harm in trying.

M

Leslie Wand May 21st, 2021 01:34 AM

Re: Sony EX1 - No SDI Output
 
oh dear chris, that's a pity to read - ray has been a standby for decades. there was a young asian bloke working alongside him, he handled a few friends camcorders very successfully. maybe he's skilled enough to take on the likes of ex1's, etc?

how's the doco working out?

stay well

Mark Chafe May 26th, 2021 05:22 PM

Re: Sony EX1 - No SDI Output
 
Hi Everyone, again...

I removed the clock battery, but other than the clock, the camera is still remembering settings in the camera. Is there another battery to remove to stop this from happening? Removing the clock battery seemed to fix the error I was getting while trying to play clips in media mode, unless that was coincidental.

Thanks
M

Andrew Smith May 26th, 2021 09:08 PM

Re: Sony EX1 - No SDI Output
 
How did the master reset go?

Andrew

Mark Chafe June 7th, 2021 10:34 AM

Re: Sony EX1 - No SDI Output
 
Hi Andrew,

Sorry for the delayed reply but looking through the menus and manual the only reset I can find is "All Reset" under the "others menu". Is this the master reset you're talking about or is there something different ? Yup I've done that as well.

I assume the next thjng is replacing the board or BNC connector.

I would still like to try downgrading the firmware if that is possible and if anyone knows where to get older versions. Is there a way to find out how old each camera is? And what firmware it originally came with? Seeing that taking out the coin battery seemed to help in restoring playback ability of clips, I'm interested to see if it's only a software issue.

As I am only using this for webcasts I would like to be able to do 1080 at 30p but 720 at 30p or 1080 interlaced is okay for now as I'm limited to component output.

Thanks
M

Andrew Smith June 7th, 2021 05:43 PM

Re: Sony EX1 - No SDI Output
 
That would be my best guess for the 'master reset' of the camera. Give it a go and see what happens.

Andrew


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