Sound problem with Skype at DVinfo.net

Colin Rowe · October 7th, 2011, 11:18 AM

I have just installed Skype, so my wife can keep up to date with our new grand daughter in Cardiff. Got a Logitech C270, amazing little webcam. Everything works fine, or so I thought. Every now and then a very noisy whooshy/crackling sound comes up and my daughters incoming sound goes, she can still hear me, after 30 second or so everything is fine again for a while, then it happens again. I have done all the tests, and everything works. We both installed Logitechs Video HD software, and get the same problem using this. I have checked on the web and sound faults seem to be quite common in Skype, but no definitive solutions!!!!!
Any ideas much appreciated.
Thanks

Jack Zhang · October 7th, 2011, 12:25 PM

If you have Skype 5, downgrade to Skype 4.2 or Skype 3. Skype 5 is very unstable and has been the number one source of issues when I had it for a short amount of time.

Beware that 4.2 has a forced auto-update. You have to block the IP address of the update server in your Windows Firewall to prevent updating. Skype 3 does not, but it also doesn't have newer codecs.

Colin Rowe · October 7th, 2011, 01:32 PM

Thanks for that Jack, will give it a try. But I dont think its a Skype specific problem, We uninstalled Skype and installed Logitech's own "Video HD" software. Exactly the same. Very annoying

October 7th, 2011, 11:18 AM	#1
Colin Rowe Major Player Join Date: Jan 2004 Location: Cornwall UK Posts: 793	Sound problem with Skype I have just installed Skype, so my wife can keep up to date with our new grand daughter in Cardiff. Got a Logitech C270, amazing little webcam. Everything works fine, or so I thought. Every now and then a very noisy whooshy/crackling sound comes up and my daughters incoming sound goes, she can still hear me, after 30 second or so everything is fine again for a while, then it happens again. I have done all the tests, and everything works. We both installed Logitechs Video HD software, and get the same problem using this. I have checked on the web and sound faults seem to be quite common in Skype, but no definitive solutions!!!!! Any ideas much appreciated. Thanks __________________ Colin

October 7th, 2011, 12:25 PM	#2
Jack Zhang Inner Circle Join Date: May 2005 Location: Burnaby, BC, Canada Posts: 3,053	Re: Sound problem with Skype If you have Skype 5, downgrade to Skype 4.2 or Skype 3. Skype 5 is very unstable and has been the number one source of issues when I had it for a short amount of time. Beware that 4.2 has a forced auto-update. You have to block the IP address of the update server in your Windows Firewall to prevent updating. Skype 3 does not, but it also doesn't have newer codecs.

October 7th, 2011, 01:32 PM	#3
Colin Rowe Major Player Join Date: Jan 2004 Location: Cornwall UK Posts: 793	Re: Sound problem with Skype Thanks for that Jack, will give it a try. But I dont think its a Skype specific problem, We uninstalled Skype and installed Logitech's own "Video HD" software. Exactly the same. Very annoying __________________ Colin