Updates at DVinfo.net

Renton Maclachlan · March 15th, 2021, 03:24 AM

I have v18 installed and being used.

Every time I start it, I get a notice saying there is a major update available which I can install immediately. (I forget all the options that follow but this will be near enough.)

When I click on proceed, I'm told the update is downloading. When that is finished I'm asked whether I want to install. I say yes and eventually I'm told it can't be installed because the program is open. If I close the program before this point, the update window disappears, so I can't do any more with it. One time when I hit proceed (or whatever it was) the program disappeared, but was still told it was open.

As a consequence I apparently do not have the update installed...and cannot get it installed.

Any thoughts?

Renton

Edward Troxel · March 16th, 2021, 07:39 AM

This has been an issue for the past couple of years. The problem is that Vegas is not properly exiting so the install is never happening. The best thing to do is download it directly and then you can install it manually.

https://rdir.magix.net/?page=GJKLYO63YWYQ

One of the fixes in this version...
Fix issue where Auto-Update fails due to "Application still running" error. (This will not have any effect for users until the next update.)

Renton Maclachlan · March 20th, 2021, 10:58 PM

Thanks.

Renton

March 15th, 2021, 03:24 AM	#1
Renton Maclachlan Trustee Join Date: Jul 2007 Location: New Zealand Posts: 1,180	Updates I have v18 installed and being used. Every time I start it, I get a notice saying there is a major update available which I can install immediately. (I forget all the options that follow but this will be near enough.) When I click on proceed, I'm told the update is downloading. When that is finished I'm asked whether I want to install. I say yes and eventually I'm told it can't be installed because the program is open. If I close the program before this point, the update window disappears, so I can't do any more with it. One time when I hit proceed (or whatever it was) the program disappeared, but was still told it was open. As a consequence I apparently do not have the update installed...and cannot get it installed. Any thoughts? Renton

March 16th, 2021, 07:39 AM	#2
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	Re: Updates This has been an issue for the past couple of years. The problem is that Vegas is not properly exiting so the install is never happening. The best thing to do is download it directly and then you can install it manually. https://rdir.magix.net/?page=GJKLYO63YWYQ One of the fixes in this version... Fix issue where Auto-Update fails due to "Application still running" error. (This will not have any effect for users until the next update.) __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

March 20th, 2021, 10:58 PM	#3
Renton Maclachlan Trustee Join Date: Jul 2007 Location: New Zealand Posts: 1,180	Re: Updates Thanks. Renton