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Old January 8th, 2004, 05:43 PM   #1
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This sponsor rocks!

I ordered a GL2 from EVSONLINE or EVS a site sponsor. Processed the order online Tuesday, gave them my debit card. Within an hour I recieved a confirmation of receipt of the order.

Three hours later, I get the its in the mail email, complete with a tracking number. I ordered it overnight FedEx. It took an extra day to get here but thats due to snow conditions and no roads.

Product arrived in perfect condition, works fantastic.

My contact there was John Hilton. Great job John! You just earned the company a fan for life.

Total price including overnight shipping $2275.. thats sweet. Now to fill out the rebate and play. I LOVE this cam!
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Old January 9th, 2004, 01:44 AM   #2
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Thanks for taking the time to report your experience, Dwain. We're proud to have John and the rest of the EVS gang on our team here at DV Info Net.
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Old January 23rd, 2004, 01:19 AM   #3
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Express Video Supply (EVS)

It's always such a delight to discover an excellent new dealer, particularly when they're one of our new sponsors.

Wanting to give EVS a try, I purchased a Panasonic AG-DVX100A from these folks (online) during the past weekend. They featured a very competive price on the camera and (at least when I made my purchase) they offered free 3-day FedEx shipment. I received an immediate email confirmation of my order. The following Monday morning I received an email (from a human) thanking me for my order and, shortly thereafter, a FedEx tracking number. The camera arrived precisely on time.

EVS features an impressive selection of gear. The next time you're looking for something consider giving them a look. They certainly have my thumbs-up and Chris also gets my thumbs-up for bringing them to DVInfo!
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Old January 23rd, 2004, 07:45 AM   #4
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Ken,
Thanks for the info. I had missed or overlooked the fact that EVS is now a sponsor of the forum. What a great lineup of sponsors this forum has!
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Old February 23rd, 2004, 12:49 PM   #5
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EVS and Canadian Orders

Hi, I just placed an order for a tripod and head at EVS. I read the information on one of the forums which suggested that I get the 3221 WN / 501 package for my XL1S. I also ordered the ball leveler 3502. The total is $338.90 which seems very reasonable to me. I want to thank all the people who contributed to the discussion on tripods and heads. It was very helpful. The other reason I'm starting this thread is because the site makes it difficult for Canadians to order. I tried contacting EVS using the 1 800 238 8480 number but when I dialed it said that the number was unavailable from my location (Vancouver). I have placed the order and recieved notification by email. I still don't know the shipping charges or who will be the shipper. I have sent an email back requesting this information but I feel EVS needs to update their information or change the 1 800 number to make it easier for Canadian consumers. I could have ordered from a different company but I am trying to support the sponsors. I ordered a boom mike from lightwave and had no problems at all.
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Old February 24th, 2004, 05:01 PM   #6
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I was contacted by John Hilton who indicated that they are looking into a 1 800 number for Canadian buyers. John has been great! He responded very quickly to my enquiries and I'm very happy with the service.
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Old February 24th, 2004, 05:32 PM   #7
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What's their e-mail address?
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Old February 25th, 2004, 10:23 AM   #8
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John Hilton [john@evsonline.com]
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Old February 25th, 2004, 02:42 PM   #9
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Thanks.
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Old February 25th, 2004, 05:35 PM   #10
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The 3221 WN / 501 package for my XL1S with the ball leveler 3502 arrived today. I hooked it up and it works great. Thanks to all the members who recommended it! I would also like to thank EVS for their prompt service and John Hilton in particular. I also ordered a wired boom pole (GT - 10) from Lightwave audio systems. Thomas Dyer was really helpful and I would also recommend Lightwave to other Canadian consumers. His email is: Thomas Dyer [lws@lightwavesystems.com].
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Old March 25th, 2004, 11:25 AM   #11
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800 number valid for Canada

We have finally added our Canadian customers to our 800-238-8480. Welcome aboard!
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Old April 12th, 2004, 12:26 PM   #12
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EVS rocks!!!

A big THANK YOU to Lewis Gerr and the EVSOnline staff for my neverending questions, requests and problems.

Lew...your patience in handling my order was remarkable...

cheers!!!!
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Old April 20th, 2004, 12:00 PM   #13
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I tried EVS, I'm not impressed...

Well I tried EVS when B&H was closed. Ordered ME64/K6 last Monday the 12th. Was told it was in stock. Never got a confirmation so I called on Friday the 16th and it hadn't been shipped yet. They didnt have one in stock after all, apparently. They said they would try to get one drop shipped from the manufacturer and would call me back the same day. No call on Friday or Monday. I called again today and they were going to check into it and call me within a half hour they said. Hours later, again no call back. With B&H I had placed an order while they were closed and got an email that it shipped the first day they were open. Cancelling the order and ordering from B&H now.

I'm sure they have been good for others, and I'm sure this isn't the norm based on the posts I've seen, but they haven't been good for me. Stuff happens but Ill go back to old reliable, B&H.
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Old April 21st, 2004, 01:32 AM   #14
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Thanks for the report. EVS always appreciates feedback. I'll make sure they see it.
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Old April 22nd, 2004, 06:47 PM   #15
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I have my mic now. Thank you B&H.
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DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
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