Express Video Supply (EVS)

Jean-Philippe Archibald · April 22nd, 2004, 06:51 PM

B&H rocks! It is faster (and at current dollar exchange rate cheaper!) for me to buy gears accross the border from B&H shipped through UPS than to wait until my local camera store get the gears I want in stock.

Nick Reed · June 19th, 2004, 01:01 AM

I just wanted to let everyone know that I got great service from EVS (West Coast). Ordered a Miller DS5 Solo and when I got it, it was damaged. This was not done in transit. It looked like someone had cut the zipper tab off of the tripod case with tin snips or something, and the rubber surface on the QR plate was abraided. I called EVS and told them about it. EVS handled the return with no problem. After I shipped it to them, I decided that I may as well go with the DS10, so I called them to upgrade. Again, no problem, they just added the difference to my charges. Everyone that I spoke to was curteous and professional.

I plan to make all future purchases from them.

Ken Tanaka · June 19th, 2004, 01:25 AM

Thanks for posting your experience, Nick. EVS is a real top-notch operation with which many members have had similar positive experiences (including me).

We're very proud to have them among our sponsors.

Gary Siu · July 7th, 2004, 04:04 AM

Hat's off EVS, I ordered a Pelican 1650 case and a case of Panasonic MQ tapes - FLAWLESS transaction, and I'm in Canada! Cheers!

Chris L. Gray · July 30th, 2004, 10:32 AM

<<<-- Originally posted by Gary Siu : Hat's off EVS, I ordered a Pelican 1650 case and a case of Panasonic MQ tapes - FLAWLESS transaction, and I'm in Canada! Cheers! -->>>

I just received shipment of my Panasonic AG-DVX100A today from EVS. Rush Hamdem was extremely helpful and went out of his way to help me make the transaction go through for overnight shipping.

Cheers to EVS.

Christopher Go · August 25th, 2004, 02:55 AM

Yes, Rush and the guys at EVS take excellent care of you. Email responses are quick, they are never pushy over the phone, and are great people to work with. Highly recommended!

Bob Zimmerman · November 4th, 2004, 01:08 PM

I was comparing prices for the Sony PD-170. EVS and B & H have about the same price. EVS sounds like they treat customers pretty good. I place Broadway Photo has the price $200 less than both EVS and B&H. I wonder if there is a catch?

I will probably go with a sponsor of this board.

Ken Tanaka · November 4th, 2004, 01:30 PM

Don't even think of Broadway Photo, Bob. Yes, there is a "catch". They're famous bottom-dwellers.

Bob Zimmerman · November 5th, 2004, 10:57 AM

Thanks Ken. I've noticed no one mentions them on this board. Not a good sign!

Ken Tanaka · November 5th, 2004, 11:27 AM

Here is a relatively recent small thread on them. We actually have many references to Broadway Photo like this (Search).

Will Boggs · December 17th, 2004, 05:13 PM

I just took delivery of a new DVX100A package and am really glad I bought it from EVS. After reading about the famous Rush on this site I gave them a try and am comfortable in saying they will be one of my main go to places for gear (ZGC the other). Rush was very helpful and seemed like an all around nice guy.

I have been a long time B&H buyer for about ten years and needed a DVX as part of my gear package. The last time I called them I wasn't treated well, even though I have been directly responsible for over $100K worth of purchaces over the years. I also have a major problem with B&H's shipping department and how they use it as a profit center. Now I know and realize there are expenses involved with shipping, the price of boxes, packing material, labor, etc. However, B&H probably gets an incredible deal on their shipping rates from all the major companies like UPS and FedEx so, they should be able to pass on the savings to their customers. I always felt I was getting ripped off on the shipping at B&H.

After this latest call to B&H a few days ago I told myself I am done with them. I called EVS and I have found a new home. Rush treated me like a friend instead of treating me like a schmuck.

When the bill was totalled up I asked Rush to ship it over night. Fearing at least $150 I braced myself. Rush shocked me by charging me less than half of that. After the friendly help and professional courtesy (plus reasonable and fair shipping charges) I have to recomend that anyone who wants gear call EVS.

EVS is not alone, I have to give the same props to ZGC. They have always been at the top of my list.

Will Boggs
DustBowl Productions

Brian Keith · January 4th, 2005, 05:37 PM

Just a quick word to echo what others have said about EVS....Tommy in particular has been very helpful with my recent order. There have been a few bumps but they have taken care of them and so far I couldn't be more pleased with the service.

Looking forward to getting my camera and will surely use them again in the future.

John McCully · October 11th, 2005, 08:10 AM

I must say I’m totally delighted with one of DVInfo sponsors/suppliers. The company is EVS (Express Video Supply) out of California. I suddenly needed another tripod and thought I would try EVS. So on Sunday I placed the order online for a Cartoni Action Pro. Monday morning, yesterday, I called EVS (from Central Mexico using Skype, 4 cents per minute to anywhere in the world) and connected with a salesman, mentioned that I’m a ‘regular’ at DVI, he told me it was a holiday in the US, Columbus day, he was the only person at the store but he would see what he could do. His name is Ramsey and he was sooo obliging, incredibly courteous, extremely helpful, and guess what; this morning I received confirmation that my tripod shipped yesterday and now it’s on the way with FedEx.

And the price was $30 better than B&H. I have purchased from B&H before but have never had service like this. Now I’ll agree B&H are not bad but EVS are way better IMO. I know where I’m shopping in the future. Thanks Ramsey and EVS, great service. I’ll be back.

Greg Boston · October 11th, 2005, 08:21 AM

Just ordered some merchandise from them myself. I too spoke with Ramsey. Turns out he's from the Dallas area originally and was familiar with my location. Anyway, just echoing what you said. Good customer service. That's why they were chosen to be a sponsor. Chris is very adamant about protecting the user's experience when dealing with online vendors.

-gb-

Eric Brown · October 11th, 2005, 09:03 PM

EVS is indeed great. I live nearby so I buy 95% of my stuff from them. Ramsey has waited on me before as well. Very cool guy.

April 22nd, 2004, 06:51 PM	#16
Jean-Philippe Archibald Trustee Join Date: Sep 2003 Location: Saguenay, Québec, Canada Posts: 1,051	B&H rocks! It is faster (and at current dollar exchange rate cheaper!) for me to buy gears accross the border from B&H shipped through UPS than to wait until my local camera store get the gears I want in stock. __________________ Jean-Philippe Archibald http://www.jparchibald.com - http://www.vimeo.com/jparchib

June 19th, 2004, 01:01 AM	#17
Nick Reed Regular Crew Join Date: Apr 2004 Location: Las Vegas, Nevada Posts: 78	I like EVS I just wanted to let everyone know that I got great service from EVS (West Coast). Ordered a Miller DS5 Solo and when I got it, it was damaged. This was not done in transit. It looked like someone had cut the zipper tab off of the tripod case with tin snips or something, and the rubber surface on the QR plate was abraided. I called EVS and told them about it. EVS handled the return with no problem. After I shipped it to them, I decided that I may as well go with the DS10, so I called them to upgrade. Again, no problem, they just added the difference to my charges. Everyone that I spoke to was curteous and professional. I plan to make all future purchases from them.

June 19th, 2004, 01:25 AM	#18
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Thanks for posting your experience, Nick. EVS is a real top-notch operation with which many members have had similar positive experiences (including me). We're very proud to have them among our sponsors. __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

July 7th, 2004, 04:04 AM	#19
Gary Siu Regular Crew Join Date: Jun 2004 Location: Richmond, BC Posts: 90	I too had great experience with EVS Hat's off EVS, I ordered a Pelican 1650 case and a case of Panasonic MQ tapes - FLAWLESS transaction, and I'm in Canada! Cheers!

July 30th, 2004, 10:32 AM	#20
Chris L. Gray Regular Crew Join Date: Jul 2004 Location: chicago Posts: 73	Re: I too had great experience with EVS <<<-- Originally posted by Gary Siu : Hat's off EVS, I ordered a Pelican 1650 case and a case of Panasonic MQ tapes - FLAWLESS transaction, and I'm in Canada! Cheers! -->>> I just received shipment of my Panasonic AG-DVX100A today from EVS. Rush Hamdem was extremely helpful and went out of his way to help me make the transaction go through for overnight shipping. Cheers to EVS.

August 25th, 2004, 02:55 AM	#21
Christopher Go Major Player Join Date: Nov 2002 Location: Honolulu, HI Posts: 429	Yes, Rush and the guys at EVS take excellent care of you. Email responses are quick, they are never pushy over the phone, and are great people to work with. Highly recommended!

November 4th, 2004, 01:08 PM	#22
Bob Zimmerman Major Player Join Date: Nov 2001 Location: Illinois Posts: 888	I was comparing prices for the Sony PD-170. EVS and B & H have about the same price. EVS sounds like they treat customers pretty good. I place Broadway Photo has the price $200 less than both EVS and B&H. I wonder if there is a catch? I will probably go with a sponsor of this board.

November 4th, 2004, 01:30 PM	#23
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Don't even think of Broadway Photo, Bob. Yes, there is a "catch". They're famous bottom-dwellers. __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

November 5th, 2004, 10:57 AM	#24
Bob Zimmerman Major Player Join Date: Nov 2001 Location: Illinois Posts: 888	Thanks Ken. I've noticed no one mentions them on this board. Not a good sign!

November 5th, 2004, 11:27 AM	#25
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Here is a relatively recent small thread on them. We actually have many references to Broadway Photo like this (Search). __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

December 17th, 2004, 05:13 PM	#26
Will Boggs Regular Crew Join Date: Dec 2001 Location: Ada, Oklahoma Posts: 92	I just took delivery of a new DVX100A package and am really glad I bought it from EVS. After reading about the famous Rush on this site I gave them a try and am comfortable in saying they will be one of my main go to places for gear (ZGC the other). Rush was very helpful and seemed like an all around nice guy. I have been a long time B&H buyer for about ten years and needed a DVX as part of my gear package. The last time I called them I wasn't treated well, even though I have been directly responsible for over $100K worth of purchaces over the years. I also have a major problem with B&H's shipping department and how they use it as a profit center. Now I know and realize there are expenses involved with shipping, the price of boxes, packing material, labor, etc. However, B&H probably gets an incredible deal on their shipping rates from all the major companies like UPS and FedEx so, they should be able to pass on the savings to their customers. I always felt I was getting ripped off on the shipping at B&H. After this latest call to B&H a few days ago I told myself I am done with them. I called EVS and I have found a new home. Rush treated me like a friend instead of treating me like a schmuck. When the bill was totalled up I asked Rush to ship it over night. Fearing at least $150 I braced myself. Rush shocked me by charging me less than half of that. After the friendly help and professional courtesy (plus reasonable and fair shipping charges) I have to recomend that anyone who wants gear call EVS. EVS is not alone, I have to give the same props to ZGC. They have always been at the top of my list. Will Boggs DustBowl Productions

January 4th, 2005, 05:37 PM	#27
Brian Keith New Boot Join Date: Dec 2004 Location: US of A Posts: 20	EVS - Tommy Just a quick word to echo what others have said about EVS....Tommy in particular has been very helpful with my recent order. There have been a few bumps but they have taken care of them and so far I couldn't be more pleased with the service. Looking forward to getting my camera and will surely use them again in the future.

October 11th, 2005, 08:10 AM	#28
John McCully Major Player Join Date: Oct 2003 Location: South Island, New Zealand Posts: 609 Images: 2	Express Video Supply is the best! I must say I’m totally delighted with one of DVInfo sponsors/suppliers. The company is EVS (Express Video Supply) out of California. I suddenly needed another tripod and thought I would try EVS. So on Sunday I placed the order online for a Cartoni Action Pro. Monday morning, yesterday, I called EVS (from Central Mexico using Skype, 4 cents per minute to anywhere in the world) and connected with a salesman, mentioned that I’m a ‘regular’ at DVI, he told me it was a holiday in the US, Columbus day, he was the only person at the store but he would see what he could do. His name is Ramsey and he was sooo obliging, incredibly courteous, extremely helpful, and guess what; this morning I received confirmation that my tripod shipped yesterday and now it’s on the way with FedEx. And the price was $30 better than B&H. I have purchased from B&H before but have never had service like this. Now I’ll agree B&H are not bad but EVS are way better IMO. I know where I’m shopping in the future. Thanks Ramsey and EVS, great service. I’ll be back.

October 11th, 2005, 08:21 AM	#29
Greg Boston Wrangler Join Date: Oct 2003 Location: DFW area, TX Posts: 6,117 Images: 1	Just ordered some merchandise from them myself. I too spoke with Ramsey. Turns out he's from the Dallas area originally and was familiar with my location. Anyway, just echoing what you said. Good customer service. That's why they were chosen to be a sponsor. Chris is very adamant about protecting the user's experience when dealing with online vendors. -gb-

October 11th, 2005, 09:03 PM	#30
Eric Brown Major Player Join Date: Mar 2005 Location: Seattle Posts: 427	EVS is indeed great. I live nearby so I buy 95% of my stuff from them. Ramsey has waited on me before as well. Very cool guy.