Premiere Pro won't play back my audio for some reason. at DVinfo.net

Ryan Elder · August 25th, 2019, 06:58 PM

I recorded audio and video for a project. Premiere Pro accepts the video fine, but will not play back the audio tracks once they are imported into the program.

If I play the audio tracks outside of Premiere, using VLC media player, they play fine without any issues. It's just once they are imported into Premiere, they will not play back, not in the project panel, or on the timeline.

I recorded using the same device I always do in wav files, 24 bit/48khz. Does anyone know what the problem could be?

Andrew Smith · August 25th, 2019, 10:56 PM

Sometimes Premiere (depending on your computer) can need a little extra time to perform some behind-the-scenes processing tasks before the audio is playable. Are these particularly large clips you have placed on the timeline? Give it a few minutes or so and then try again.

Andrew

Paul R Johnson · August 26th, 2019, 12:32 AM

Just a thought but a friend is finding AVCHD files encoded in the camera with Dolby won't play as he says the Dolby codec is no longer present? I don't use this file type so can't confirm? The only other thing is to check the project audio format, is it the same as the clips? Sample rate the same?

Rick Reineke · August 26th, 2019, 08:31 AM

I suspect an audio codec issue. VLC supports playback of many A/V codecs. PP likely does no have the one you need. I recommend downloading MediaInfo to ID the specific audio codec. MediaInfo will show detailed properties of your source media's video and audio. Otherwise, if it opens in other apps, your could just re-render the audio to a PCM file (WAVE or AIFF) which are pretty much universal..

You could try the K-Lite Codec Pack, However, it has been reported in some render formats, it can compromise render quality with Vegas Pro. I have not read of issues with other NLEs nor have I personally experienced issues with the K-lite codecs.

Pete Cofrancesco · August 26th, 2019, 08:53 AM

Obviously a codec issue. You might need to rip the audio in another program and imported separately as a wav.

Ryan Elder · August 26th, 2019, 07:19 PM

Okay thanks, I gave it some time, but still have the issue. When the audio is on the screen in waveform, it shows up faded, indicating that there is something wrong with it.

Quote:

Originally Posted by Paul R Johnson

Just a thought but a friend is finding AVCHD files encoded in the camera with Dolby won't play as he says the Dolby codec is no longer present? I don't use this file type so can't confirm? The only other thing is to check the project audio format, is it the same as the clips? Sample rate the same?

Oh well, this is the first project I shot in 2.97 fps, as everything I shot before, was 23.976. Could this be the reason, as maybe something is not matching up with the video clips?

Brian Drysdale · August 27th, 2019, 06:53 AM

Because media plays in a player like VLC doesn't mean it'll play in a NLE, which works in entirely different way. Follow the advice about using Mediainfo mentioned earlier, because no one here knows anything about your media and that analysis will give the technical information required.

Pete Cofrancesco · August 27th, 2019, 08:06 AM

(self edited)

Chris Hurd · August 27th, 2019, 08:20 AM

Quote:

Originally Posted by Pete Cofrancesco

Why do I even try?

Try this, Pete: https://www.dvinfo.net/forum/profile.php?do=ignorelist

Might make things easier... I sure don't want to lose ya.

Brian Drysdale · August 27th, 2019, 10:07 AM

Quote:

Originally Posted by Ryan Elder

Oh well, this is the first project I shot in 2.97 fps, as everything I shot before, was 23.976.

I assume this is a typo and you mean 29.97 fps, rather than 2.97 fps.

Have you set up your project in Premiere for this frame rate?

If you source media has been shot at 2.97 fps, you may have to convert it to a standard frame rate before importing it into your NLE.

Brian P. Reynolds · September 2nd, 2019, 04:00 AM

Check your computer hardware settings.... I use a different video program but the same thing happened to me after adding an additional monitor screen and the PC did an auto update.

In my case there was NO audio o/p when doing anything......

Seth Bloombaum · September 2nd, 2019, 10:56 AM

Mac or PC?

Onboard (motherboard) sound, aftermarket internal sound card, or aftermarket external sound card?

Does Premiere still properly play other clips?

Ryan Elder · September 8th, 2019, 01:25 PM

Quote:

Originally Posted by Brian Drysdale

I assume this is a typo and you mean 29.97 fps, rather than 2.97 fps.

Have you set up your project in Premiere for this frame rate?

If you source media has been shot at 2.97 fps, you may have to convert it to a standard frame rate before importing it into your NLE.

Oh okay, what would be a standard frame rate, you mean 23.976 instead? Since it's a nature and wildlife video though, it was suggested

Brian Drysdale · September 8th, 2019, 02:37 PM

For someone who went to film school you seem to be unaware of any standards other than those used to shoot at 23.976 fps. For video in North America 29.97 fps a standard frame rate.

https://www.premiumbeat.com/blog/beg...o-frame-rates/

Ryan Elder · September 8th, 2019, 03:05 PM

Oh okay, others just say to shoot in 23.976 cause it looks more like the theatrical cinematic look, and that's what I've been doing cause 29.97 looks like home video to me, like a camcorder, and this is my first time shooting in that format. I knew it was a standard for broadcast TV, but didn't to use it, since non of my projects were for broadcast TV.

August 25th, 2019, 06:58 PM	#1
Ryan Elder also known as Ryan Wray Join Date: Nov 2017 Location: Saskatoon, Canada Posts: 2,880	Premiere Pro won't play back my audio for some reason. I recorded audio and video for a project. Premiere Pro accepts the video fine, but will not play back the audio tracks once they are imported into the program. If I play the audio tracks outside of Premiere, using VLC media player, they play fine without any issues. It's just once they are imported into Premiere, they will not play back, not in the project panel, or on the timeline. I recorded using the same device I always do in wav files, 24 bit/48khz. Does anyone know what the problem could be?

August 25th, 2019, 10:56 PM	#2
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,016	Re: Premiere Pro won't play back my audio for some reason. Sometimes Premiere (depending on your computer) can need a little extra time to perform some behind-the-scenes processing tasks before the audio is playable. Are these particularly large clips you have placed on the timeline? Give it a few minutes or so and then try again. Andrew

August 26th, 2019, 12:32 AM	#3
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Re: Premiere Pro won't play back my audio for some reason. Just a thought but a friend is finding AVCHD files encoded in the camera with Dolby won't play as he says the Dolby codec is no longer present? I don't use this file type so can't confirm? The only other thing is to check the project audio format, is it the same as the clips? Sample rate the same?

August 26th, 2019, 08:31 AM	#4
Rick Reineke Inner Circle Join Date: Aug 2008 Location: New York Posts: 2,038	Re: Premiere Pro won't play back my audio for some reason. I suspect an audio codec issue. VLC supports playback of many A/V codecs. PP likely does no have the one you need. I recommend downloading MediaInfo to ID the specific audio codec. MediaInfo will show detailed properties of your source media's video and audio. Otherwise, if it opens in other apps, your could just re-render the audio to a PCM file (WAVE or AIFF) which are pretty much universal.. You could try the K-Lite Codec Pack, However, it has been reported in some render formats, it can compromise render quality with Vegas Pro. I have not read of issues with other NLEs nor have I personally experienced issues with the K-lite codecs.

August 26th, 2019, 08:53 AM	#5
Pete Cofrancesco Inner Circle Join Date: May 2004 Location: USA Posts: 2,996	Re: Premiere Pro won't play back my audio for some reason. Obviously a codec issue. You might need to rip the audio in another program and imported separately as a wav. Last edited by Pete Cofrancesco; August 27th, 2019 at 07:05 AM.

August 27th, 2019, 06:53 AM	#7
Brian Drysdale Inner Circle Join Date: Feb 2006 Location: Belfast, UK Posts: 6,143	Re: Premiere Pro won't play back my audio for some reason. Because media plays in a player like VLC doesn't mean it'll play in a NLE, which works in entirely different way. Follow the advice about using Mediainfo mentioned earlier, because no one here knows anything about your media and that analysis will give the technical information required.

August 27th, 2019, 08:06 AM	#8
Pete Cofrancesco Inner Circle Join Date: May 2004 Location: USA Posts: 2,996	Re: Premiere Pro won't play back my audio for some reason. (self edited) Last edited by Pete Cofrancesco; August 27th, 2019 at 09:01 AM.

September 2nd, 2019, 04:00 AM	#11
Brian P. Reynolds Major Player Join Date: Jan 2010 Location: Adelaide, South Australia Posts: 466	Re: Premiere Pro won't play back my audio for some reason. Check your computer hardware settings.... I use a different video program but the same thing happened to me after adding an additional monitor screen and the PC did an auto update. In my case there was NO audio o/p when doing anything......

September 2nd, 2019, 10:56 AM	#12
Seth Bloombaum Inner Circle Join Date: Sep 2003 Location: Portland, Oregon Posts: 3,420	Re: Premiere Pro won't play back my audio for some reason. Mac or PC? Onboard (motherboard) sound, aftermarket internal sound card, or aftermarket external sound card? Does Premiere still properly play other clips? __________________ 30 years of pro media production. Vegas user since 1.0. Webcaster since 1997. Freelancer since 2000. College instructor since 2001. Last edited by Seth Bloombaum; September 3rd, 2019 at 08:57 AM.

September 8th, 2019, 02:37 PM	#14
Brian Drysdale Inner Circle Join Date: Feb 2006 Location: Belfast, UK Posts: 6,143	Re: Premiere Pro won't play back my audio for some reason. For someone who went to film school you seem to be unaware of any standards other than those used to shoot at 23.976 fps. For video in North America 29.97 fps a standard frame rate. https://www.premiumbeat.com/blog/beg...o-frame-rates/

September 8th, 2019, 03:05 PM	#15
Ryan Elder also known as Ryan Wray Join Date: Nov 2017 Location: Saskatoon, Canada Posts: 2,880	Re: Premiere Pro won't play back my audio for some reason. Oh okay, others just say to shoot in 23.976 cause it looks more like the theatrical cinematic look, and that's what I've been doing cause 29.97 looks like home video to me, like a camcorder, and this is my first time shooting in that format. I knew it was a standard for broadcast TV, but didn't to use it, since non of my projects were for broadcast TV.