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Canon EOS Crop Sensor for HD
APS-C sensor cameras including the 80D, 70D, 7D Mk. II, 7D, EOS M and Rebel models for HD video recording.

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Old February 28th, 2011, 12:30 PM   #16
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Re: Noticing a dead pixel in my video. Camera, or Lens?

oh -- looks like you are past being able to return it...

Send it into canon -- Their repair service is top notch.
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Old February 28th, 2011, 11:09 PM   #17
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Re: Noticing a dead pixel in my video. Camera, or Lens?

Quote:
Originally Posted by Khoi Pham View Post
I can't remember if the T2i has manual cleaning or not, if it does, follow the instructions on the manual cleaning and it should fix it for you.
It does have manual cleaning. Mine came from the factory with the NASTIEST sensor I have ever heard of. A layer of dust from corner to corner.

I had to do a "wet cleaning".
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Old February 28th, 2011, 11:17 PM   #18
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Re: Noticing a dead pixel in my video. Camera, or Lens?

Cole, before you send it to Canon for repair put the body cap on and start the manual sensor cleaning from the menu. I had a bright white spot show up in the finished video on a 7D project, it was there in every clip except where light image tones masked it.

I did the manual sensor clean with the body cap on for 5 minutes and that seemed to take care of it. I've read that is the first thing Canon will try before they do anything else. Somehow it resets or remaps the sensor.

So now before I start on a project I cap the bodies I plan to use and do the manual sensor clean for just a few minutes. I've not seen anything like it since.
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