DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   Panasonic AVCCAM Camcorders (https://www.dvinfo.net/forum/panasonic-avccam-camcorders/)
-   -   Panasonic ag ac90 - Uk customer delays (https://www.dvinfo.net/forum/panasonic-avccam-camcorders/514047-panasonic-ag-ac90-uk-customer-delays.html)

Ethan Arnold February 25th, 2013 01:55 AM

Re: Panasonic ag ac90 - Uk customer delays
 
@Phil, yes, sure - is there any other CVP? ;-)
I ordered from UK because it's 20% cheaper than anywhere in Germany.
Like many things are... the German's have crazy high retail margins...

Phil Gadd February 25th, 2013 02:28 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Initially I was told that panasonic would be shipping to suppliers on the 22nd and CVP would receive on the 25th but I will let you know if I hear anything my end via email etc.

Will you be using your AC90 for a hobby or paid work?

Ethan Arnold February 25th, 2013 06:04 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Well, currently I do produce image films for SMB, but I'm not professional enough to shoot or cut myself so I hire freelance teams. But I'm very interested in filming and after reading some books on professional filming, I'd like to start training myself by i.e. documenting the camera team producing my films. So I guess you could call it a hobby that I hope to convert to professionalism when I'm good enough ;-)

Phil Gadd February 25th, 2013 06:56 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Thats how we all start, a hobby into a small obsession (some call it profession ha)

I have been using 2 Tm900 so this is the next step up before I get ready for a much bigger purchase (Mike has the 130 which is very nice indeed)

Luc Spencer February 25th, 2013 08:07 AM

Re: Panasonic ag ac90 - Uk customer delays
 
One thing baffles me - the AC90 has even smaller chips than the TM900, so how is it better in low light? Does the backlit perk help them do better in dark environments? Also, can you get a nice DoF with it or will everything stay ultra sharp like it does on the TM900? If not, I don't see how you can justify paying twice as much than for a TM900. Sure, better color accuracy and stabilization, but those weren't bad to begin with on the TM900. I film weddings with JUST that little camera and everyone stands in awe of the video quality. The only reason I'd want to get an AC90 would be to not have to explain to everyone that the tiny TM900 does a much better job than they might think!

Ethan Arnold February 25th, 2013 08:55 AM

Re: Panasonic ag ac90 - Uk customer delays
 
To be honest, one of my reasons for buying the AC90 was just that - it looks more like a "serious" camera. Anything smaller than that, and we look like amateurs in 99% of people's views. My other main reason was the focus etc. rings and other manual controls (audio level etc.)

I'm afraid the DOF will be quite deep, meaning it will be hard to get nice focus effects. Thats the main price we pay when buying a 2000€ camera instead of a 4000€ one.

Phil Gadd February 25th, 2013 11:07 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Bad news unfortunately, CVP saying delivery delayed till 5-6th march so i will be luck if its not 2 weeks today now!!

I asked what the delay is and they are guessing 'production problem, hope you have better luck than me Ethan

Ethan Arnold February 25th, 2013 11:16 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Well I didnt get any email update from CVP yet but I doubt they'll fulfill my order before yours...
Damn :-( I was so looking forward to it...

EDIT: I got my "postponed" email now, too... I hope "06/03/2013" means March 6th and not June 3rd ;-)

Quote:

so i will be luck if its not 2 weeks today now
huh? ;-)

Phil Gadd February 25th, 2013 12:19 PM

Re: Panasonic ag ac90 - Uk customer delays
 
I dont blame CVP although they shouldn't advertise 7-10 day delivery if they don't yet stock or have secured the camcorders.

My first project to use this camera is on 21st march so I have a little time to get prepared as long as it arrives next week :-)

PS I hate waiting for anything ha

Ethan Arnold February 25th, 2013 12:53 PM

Re: Panasonic ag ac90 - Uk customer delays
 
It said "Often > 2 weeks" when I ordered. I hate waiting too... but 500€ savings over a German buy makes waiting much easier :-)

I wonder, is this the first-ever delivery into UK? Or could these cameras be bought before but are currently sold out everywhere? There must be hundreds of cameras on backorder?

Ethan Arnold February 26th, 2013 03:04 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Update: I just got an email from another UK supplier where I had previously asked for availability:

"Unfortunately our supplier are unable to confirm a due date for the AG-AC90 at present. There's a delay from the manufacturer. As soon as we have a revised date this shall show on the website..."

I hope CVP has a confirmed date and is not just blindly postponing week by week...

Phil Gadd February 26th, 2013 03:35 PM

Re: Panasonic ag ac90 - Uk customer delays
 
I emailed 'Holden' on the 5th february and this is the worrying response they sent me:-

"We have quite a lot of these on back order, which we need to process before we can ship new orders. It’s likely that new orders for AC-90s will not be fulfilled until mid/late March."

I will try ringing panasonic direct again tomorrow to see if they can shed any light here

Chris Harding February 26th, 2013 06:22 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Hi Luc

The backlit chips on the AC90 makes a big difference and also it has NR circuitry so the gain is cleaner..it's a bit softer but a lot cleaner! Remember the lens is bigger and faster plus you have XLR audio and a whole heap of features that the 900 does not have. Hence the price difference.

You cannot get effectice shallow DOF with tiny sensors but you can get 'pseudo DOF' using the zoom...With the 1/4.7" clips the 90 has almost everything in focus.

Chris

Ethan Arnold February 28th, 2013 12:47 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781239)
I will try ringing panasonic direct again tomorrow to see if they can shed any light here

Hi Phil, any luck?

I looked around for alternative sources but the cheapest I could find was in Holland for 1594 EUR plus VAT, almost 300€ more than at CVP or other dealers in the UK...

Phil Gadd February 28th, 2013 03:28 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Initially I found this

Panasonic AG-AC90 AVCCAM Handheld Camcorder

I phoned them, they said it was the UK version and can deliver it.. but members on here say you should be careful with this supplier

Phil Gadd February 28th, 2013 03:32 AM

Re: Panasonic ag ac90 - Uk customer delays
 
PS just phoned panasonic to see if their shipments are delayed, hang fire as they are calling me back soon

Ethan Arnold February 28th, 2013 04:06 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781559)
I phoned them, they said it was the UK version and can deliver it.. but members on here say you should be careful with this supplier

Yeah they say "Brand New AND In Stock" but further down "(7-10 working days)" so I bet they dont really have stock of their own but just quote their distributor's standard lead time.

Phil Gadd February 28th, 2013 04:10 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Panasonic have told me Broadcast and Video Technology from Holdan. Tapeless workflows, editing software, professional camcorders and media delivery tools have them in stock BUT they are much more expensive (£1451 + vat which is another £300 on top)

Panasonic says they are their preferred supplier

I have emailed them back confirming that a shipment is due to arrive to CVP next week

Mike Beckett February 28th, 2013 04:15 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781559)
Initially I found this

Panasonic AG-AC90 AVCCAM Handheld Camcorder

I phoned them, they said it was the UK version and can deliver it.. but members on here say you should be careful with this supplier

I wouldn't touch them with a bargepole!

Ethan Arnold February 28th, 2013 05:46 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781566)
Panasonic have told me Holdan have them in stock [...] Panasonic says they are their preferred supplier

I wouldn't be surprised if Panasonic conveniently delivers first to (preferred) resellers that don't do pricedumping, and hold off supplying discount resellers for as long as they can find excuses.

Quote:

I have emailed them back confirming that a shipment is due to arrive to CVP next week
I suppose you mean "asking for confirmation that..."?

Phil Gadd February 28th, 2013 05:59 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Hi Ethan, yes but they have not responded yet.

We can only go off the emails CVP sent us stating that their suppliers have confirmed delivery for next wednesday 6th

Lets keep our fingers crossed hey :-)

Mike Beckett February 28th, 2013 07:16 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Funny, I thought Holdan were the UK distributor, not a distributor. Hmmm.

I note that my Panasonic AC130A went from Panasonic Japan, to Panasonic UK (showing their address), then to Prestons, then finally to me. Holdan didn't seem to be in the loop at all.

But previously, my HMC41 was despatched direct from Holdan when I ordered through Prestons.

Phil Gadd February 28th, 2013 05:04 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Not sure Mike, but I know one thing, when you want the newest cutting edge technology you certainly are made to wait round for it.

Is there any reason there are no good reviews on this camera yet in your opinion?

Tom Roper February 28th, 2013 06:00 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Removed by post author

Mike Beckett March 1st, 2013 02:25 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781698)
Not sure Mike, but I know one thing, when you want the newest cutting edge technology you certainly are made to wait round for it.

Is there any reason there are no good reviews on this camera yet in your opinion?

I'm not sure, Phil. Come to think of it, I've bought an AC130A, it's been around at least a year longer than the AC-90, and there's not that many reviews of the AC130/160s either! I'd guess that it's down to the specialist nature, there's very few of these things sold. We get one or two reviews, such as HD Warrior, Adam Wilt etc., but not many.

Compare this to the more consumer-oriented cameras, there's shed-loads of unboxings and reviews of them on Youtube.

Phil Gadd March 1st, 2013 11:19 AM

Re: Panasonic ag ac90 - Uk customer delays
 
yeah when i bought my tm900 & sd900 there where lots of reviews, but maybe the pro series camcorders get less..

GOOD NEWS by the way, my AC90 has been despatched and should be here monday :-)

Mike Beckett March 1st, 2013 12:38 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781845)
GOOD NEWS by the way, my AC90 has been despatched and should be here monday :-)

At last. Let's hope it lives up to expectations!

Phil Gadd March 1st, 2013 12:45 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Fingers crossed hey, I will attempt to put something up next week if I can

I am really interested to see the difference between the AC130 and the AC90, would it be that larger sensors produce better footage all round?

Ethan Arnold March 1st, 2013 01:02 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Phil Gadd (Post 1781845)
my AC90 has been despatched and should be here monday :-)

I wasnt notified :-( I guess mine isn't coming yet...
What time did you get your email?

Phil Gadd March 1st, 2013 01:12 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Ethan Arnold (Post 1781881)
I wasnt notified :-( I guess mine isn't coming yet...
What time did you get your email?

I was notified this morning and despatched today.. Ethan am sure yours will be despatched too over the next 5 days.. maybe I was high up the list ordering on 1st feb.

Either way at least we know supplies are coming in :-)

Phil Gadd March 4th, 2013 08:48 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Finally arrived Mike... Ethan you will not be disappointed :-)

Ethan Arnold March 5th, 2013 12:33 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Unfortunately no good news for me...

"We have been accepting orders for this camera since its announcement at the end of last year.

We have recently receive a small delivery cameras from Panasonic - fortunately for your friend their order would have been placed early enough to secure a camera from this delivery. I hope you can appreciate and understand our list of pre orders are being fulfilled strictly in chronological order.

Since the camera was announced last year, unfortunately we've only received a few small deliveries. I'll speak to Panasonic tomorrow morning to see if they can shed any light on when our next delivery is likely to be and if this will contain the camera for your order."

Phil Gadd March 5th, 2013 02:10 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Hi Ethan, I am sure they are catching up with orders as quick as they can but I waited over a month for mine (who said Internet banking was fast ha).

If you can hold out then sit tight, it's worth the wait. But you know Holdans have stock at a much higher price if you wanted it now..

I have just gone through the same thing ordering an imac 27" top spec, but at east apple allowed me visibility to getting built, shipped, delivery status etc..

CVP were great with me, although stating 2 weeks delivery is unrealistic, they offered alternatives but some members on here told me to wait if I can (they were right)..

I don't do unboxing videos, but if I can get the time to put up a video or two this week I will

PS I phoned Panasonic a few times to get updates on shipments

PPS Mike was right, the unit came via Holdan ltd, good call Mike

Ethan Arnold March 5th, 2013 04:16 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Holdans have stock at a much higher price
[...]
the unit came via Holdan ltd
So Holdan has their own stock and sells direct, but as a distributor doesn't deliver to their resellers?
Hmmm :-(

Mike Beckett March 5th, 2013 08:17 AM

Re: Panasonic ag ac90 - Uk customer delays
 
I'm not sure... I mean, my AC130 came from Panasonic and not from Holdan. It could be different for different models of camera.

Phil - I can assume you're like a kid in a sweetie shop now. Let us know what your impressions of the camera are, I hope it doesn't disappoint. By all accounts, it packs a lot of punch for its price, and certainly looks the part.

Phil Gadd March 5th, 2013 04:34 PM

Re: Panasonic ag ac90 - Uk customer delays
 
Quote:

Originally Posted by Mike Beckett (Post 1782566)
I'm not sure... I mean, my AC130 came from Panasonic and not from Holdan. It could be different for different models of camera.

Phil - I can assume you're like a kid in a sweetie shop now. Let us know what your impressions of the camera are, I hope it doesn't disappoint. By all accounts, it packs a lot of punch for its price, and certainly looks the part.

Hi Mike, you are so right, I am actually even attempting to turn off the auto mode and playing with the manual modes.... vertical learning curve comes to mind. I was trying to do simple things like focusing on a near object whilst blurring the background then vice versa.. lets just say i was fumbling badly lol

The stabilising function is damn good for sure

The AC90 is exactly what i need, not over complicated for my first pro model.

Now I just need to film something!!

Ethan Arnold March 6th, 2013 08:09 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Finally got feedback: "Delayed until the end of March".
I guess they only get one small shipment per month, eh?

Phil Gadd March 6th, 2013 11:59 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Yes, I can imagine that's a Panasonic thing though, apple do the same to create a bigger demand.

It took 5 weeks all in all for mine to arrive so sit tight.

I have a little job to do tomorrow so i will see if I can upload something from the AC90

Phil Gadd March 7th, 2013 10:08 AM

Re: Panasonic ag ac90 - Uk customer delays
 
Took the AC90 along today to help a friend promote his new business (care home for children).. Its a rough cut but I was able to take all the footage (including the slider) with the ac90, upload and edit (plus upload to vimeo 720p) from concept to completion in 4 hrs.. Not had time to upload 1080 yet.. includes logo animation at beginning and end too

All settings were on auto (i need to study manual more)..


Andrew Maclaurin March 8th, 2013 07:44 AM

Re: Panasonic ag ac90 - Uk customer delays
 
thanks for posting your video.
i'm interested in this camera but i haven't seen that much interesting footage. did you use extra lighting? were you using gain? are you happy with the performance?


All times are GMT -6. The time now is 02:01 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2025 The Digital Video Information Network