Extended Warranty (Mack)? at DVinfo.net
DV Info Net

Go Back   DV Info Net > Panasonic P2HD / AVCCAM / AVCHD / DV Camera Systems > Panasonic DVX / DVC Assistant

Panasonic DVX / DVC Assistant
The 4K DVX200 plus previous Panasonic Pro Line cams: DVX100A, DVC60, DVC30.

Reply
 
Thread Tools Search this Thread
Old August 16th, 2004, 03:34 PM   #1
New Boot
 
Join Date: Jul 2004
Location: Los Angeles, CA
Posts: 18
Extended Warranty (Mack)?

I read some posts/responses but not satisfied yet.

Is it worth getting something like a Mack 4 year extended warranty? My DVX-100A arrived faulty and was replaced with a new one no problem but now I'm thinking I should consider a warranty.

thanks
Mason Cooley is offline   Reply With Quote
Old August 16th, 2004, 07:01 PM   #2
Wrangler
 
Join Date: Apr 2003
Location: Greenville, SC
Posts: 1,415
My electronics are generally broke out of the box or otherwise give me years of trouble free service.

Think of all the money I've saved on extended warranties.

Maybe open a savings account with what you would spend on extended warranties. At least then if you don't use it you still have your money (and whatever interest).

BTW - how much is a Mack 4 year extended warranty?
Tommy Haupfear is offline   Reply With Quote
Old August 16th, 2004, 07:16 PM   #3
New Boot
 
Join Date: Jul 2004
Location: Los Angeles, CA
Posts: 18
it's only 150 bucks - 4 year extended.

the thing I kind of don't like is having to ship it to them and plus they are not authorized by Panny but trained technicians inhouse.

I live ten minutes from a Panny service center in LA so if they had a extended warranty I'd do that in a sec.
Mason Cooley is offline   Reply With Quote
Old August 16th, 2004, 07:26 PM   #4
Wrangler
 
Join Date: Apr 2003
Location: Greenville, SC
Posts: 1,415
I haven't looked thru my DVX100A paperwork yet.. Are you saying that we can't get a Pana warranty?

I see what you mean about non-qualified work. That could lead to more problems/complications.
Tommy Haupfear is offline   Reply With Quote
Old August 16th, 2004, 07:30 PM   #5
New Boot
 
Join Date: Jul 2004
Location: Los Angeles, CA
Posts: 18
I'm under the impression that Panny's is only a 90 day warranty and haven't found any extended info on the web etc.

I need to call them and see.
Mason Cooley is offline   Reply With Quote
Old August 17th, 2004, 12:42 AM   #6
Barry Wan Kenobi
 
Join Date: Jul 2003
Location: North Carolina
Posts: 3,863
Panasonic's DVX warranty is, I believe, 1 year parts & labor.
Barry Green is offline   Reply With Quote
Old August 28th, 2004, 05:39 AM   #7
Regular Crew
 
Join Date: Oct 2003
Location: Santa Monica, California
Posts: 146
A while back, I researched extended warranties. I wound up purchasing two very reasonably priced five-year warranties from One Call and from my VISA credit card.

Both extended warranties allow me to send my cameras directly to
Canon if they ever need repair.

Also, many credit cards will double the manufacturer's warranty. But you'll need to confirm that your credit card company is still offering such warranties.

Search MACK on Google and photo.net for some pretty awful repair stories involving high end cameras.

Dorothy
Dorothy Engleman is offline   Reply With Quote
Old August 29th, 2004, 05:08 AM   #8
Major Player
 
Join Date: May 2002
Location: Texas
Posts: 211
Dorothy,
Thanks for the info on extended warranties. This is timely info for me and could well save me headaches down the road.

Thanks again, Nick
Nick Kerpchar is offline   Reply With Quote
Old August 31st, 2004, 09:06 AM   #9
Panasonic Broadcast
 
Join Date: Sep 2002
Location: Secaucus, NJ 07094
Posts: 271
<<<-- Originally posted by Barry Green : Panasonic's DVX warranty is, I believe, 1 year parts & labor. -->>>

That is correct Barry, here in the US that is our warrnaty on authorized units.

Best regards,

Jan
Jan Crittenden Livingston is offline   Reply With Quote
Old September 10th, 2004, 10:18 AM   #10
New Boot
 
Join Date: Aug 2004
Location: Seattle, WA
Posts: 6
Panasonic does offer extended warranties directly. You have to call their sales line, and they will give you the phone number for extended warranties.
Pete Pel is offline   Reply With Quote
Old September 10th, 2004, 10:29 AM   #11
Panasonic Broadcast
 
Join Date: Sep 2002
Location: Secaucus, NJ 07094
Posts: 271
<<<-- Originally posted by Pete Pel : Panasonic does offer extended warranties directly. You have to call their sales line, and they will give you the phone number for extended warranties. -->>>

Hi Pete,

While I am not sure about the Consumer side of our company, they may offer extended warranties, we over in the Broadcast side do not. At least at this time.

Sorry,

Jan
__________________
Jan Crittenden Livingston
Panasonic Solutions Company, Product Manager for 3D and Handheld Cameras
Jan Crittenden Livingston is offline   Reply With Quote
Old September 11th, 2004, 10:40 PM   #12
New Boot
 
Join Date: Aug 2004
Location: Seattle, WA
Posts: 6
Yes this was the consumer side of Panasonic. Kind of hard to discover. Panasonic calls it Customer Care.
Pete Pel is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Panasonic P2HD / AVCCAM / AVCHD / DV Camera Systems > Panasonic DVX / DVC Assistant

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 12:14 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network