Duplicator Problem

[Barry Hunter]

I have an Acard 1-7 Duplicator which is about 9 years old & works fine when I use Data-rite DVD-R 4.7gb 16x Full Face Printable, however, I`ve been told that this company has ceased producing these discs!

I have tried using Traxdata 16x & Sony 16x but when I do so the machine throws them out as a fail! They all work fine in one of my PC`s so I`m not suspecting that they are the cause.

I have checked on the Acard site & I have the latest firmware, I have also set the machine to "DAO" not "TAO" and tried various read & burn speeds, still without any success!

So does anyone have any ideas as to how I can fix before I have to shell out for a new one?

Thanks guys.

[Bruce Dempsey]

Each of of the burners might need a fw update
reset controller to default

[Dave Farrants]

You had me worried there Barry, same duplicator probably about the same age, with original drives and with same firmware, the only discs I could get last week were Traxdata 16x - just tested and working fine - Whew!

[Barry Hunter]

Originally Posted by Bruce Dempsey

Each of of the burners might need a fw update
reset controller to default

I`ve gone through the various menus but can`t find where you can reset to default, any ideas please?

[Dave Farrants]

There is no reset, fairly sure we have the same machine.

Correction - Menu 12-10 Resets to Default. (Manual page 83)

[Dave Farrants]

There is a 'hidden' menu - Press ESC for 2 seconds, takes you to Menu 12.

(Interesting Fact - 12-16 tells you how many discs burned and how many failures, I never knew that!)

[Barry Hunter]

Thanks for trying Dave, although my machine must be slightly different as 12-16 is "Update Firmware" which I tried using a disc I had created a couple of years back when I downloaded a FW update 1.75A which is the latest for this controller, circa 2007. No good though as when I tried test & copy if said source disc fail!

[Barry Hunter]

Decided on replacing the unit! Tax deductible etc I had got in contact with Acard in California and he said that he could supply a new controller etc but then I found a company here in the UK who could supply me with a new unit already built with 7 Pioneer drives for £307.00 so that`s what I did. Just tested it using AONE discs & it worked perfectly!

So if anyone needs the old unit (which still works if you can find compatable discs) or to use as spares etc, just get in touch!

[Tim Lewis]

Good idea Barry. A clean slate is what you needed.

The problem with an old duplicator is that when you try to fix one small error, all of a sudden you have seven more!